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Shane Tackett on operational resiliency

From Shane Tackett, EVP Finance and CFO, Alaska Airlines · · IATAtv

“Anything we can do to create more resiliency in the system is going to be better for customers and then look I'm a CFO so I care about the bottom line as well and if the airline is resilient we'll operate more on time we'll have to use less assets to do so so it'll be a better operating cost environment for us as well.”

Shane Tackett
Chief Financial Officer & Executive Vice President of Finance, ALASKA AIR GROUP INC
Policy Impact operational resiliencycustomer servicefinancial managementcost efficiency

On , Shane Tackett, Chief Financial Officer & Executive Vice President of Finance at ALASKA AIR GROUP INC, spoke about operational resiliency during Shane Tackett, EVP Finance and CFO, Alaska Airlines on IATAtv.

Shane Tackett, EVP Finance and CFO, Alaska Airlines
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Shane Tackett, EVP Finance and CFO, Alaska Airlines
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Shane Tackett, EVP Finance & CFO, Alaska Airlines interviewed at the 80th IATA Annual General Meeting (AGM) and World Air ...
Shane Tackett

About Shane Tackett

Chief Financial Officer & Executive Vice President of Finance · ALASKA AIR GROUP INC

Shane Tackett, Chief Financial Officer and Executive Vice President of Finance at Alaska Air, spoke at the 2024 IATA Annual General Meeting about the airline’s approach to artificial intelligence and operational challenges. Tackett said that Alaska Air benefits from being headquartered in the Pacific Northwest, near “the five most valuable companies by market cap on Earth” that are engaged in technology and AI. He noted that a Microsoft executive sits on Alaska Air’s board and has provided advice on how to begin using AI, and that the airline has sought partnerships with technology companies that can scale the technology and provide infrastructure that Alaska Air could not develop on its own. Tackett described the airline industry as inherently unpredictable, with daily disruptions from weather, maintenance, or employee availability. He stated that improving “operational resiliency” would benefit customers by helping flights arrive on time and would also improve the airline’s cost environment by requiring fewer assets. He expressed hope that AI could be applied to airspace management, noting that time is “ultimately what we’re selling to people” and that reducing trip time would benefit the company, guests, the industry, and the environment. He added that fuel is the airline’s largest input cost and that optimizing airspace and ramp operations could reduce fuel consumption.

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