Bratin Saha on business metrics
From Bratin Saha Keynote Address at IITBAA 2025 Leadership Conference · · IIT Bayarea
“As Arnab mentioned, we are the third largest cloud when measured by number of customers — we actually have 640,000 customers across 190 countries, and customers coming from hyperscalers get at least a 30% lower cost and at least a 40% faster time to value when they come over to Digital Ocean; we get 120,000 new paying customers every year.”
On , Bratin Saha, Chief Product & Technology Officer at DIGITALOCEAN HOLDINGS INC, spoke about business metrics during Bratin Saha Keynote Address at IITBAA 2025 Leadership Conference on IIT Bayarea.
About Bratin Saha
Dr. Bratin Saha, Chief Product and Technology Officer at DigitalOcean, has been speaking extensively about the company's strategy to simplify and democratize AI for developers and small-to-medium businesses. He has described DigitalOcean as the third-largest cloud provider by number of customers, with over 640,000 paying customers across 190 countries. Saha has stated that the company's core differentiators are ease of use and affordability, claiming that customers migrating from hyperscalers see at least a 30% lower cost and 40% faster time to value. He has outlined three strategic pillars for the next 3-5 years: moving upmarket toward digital-native enterprise customers, building out AI capabilities, and reinventing the cloud experience. Saha has emphasized the company's focus on AI inference rather than training, and has discussed the launch of the Gradient AI platform, which he described as an end-to-end agent development lifecycle tool. He noted that nearly 20,000 agents have been built on the platform since its preview. Saha has also highlighted partnerships with Hugging Face, LangChain, and OpenSearch, as well as a Frontier Partner Accelerator program that provides startups with go-to-market support and access to DigitalOcean's customer base. He has argued that AI will fundamentally change the cloud by introducing natural language interfaces, automating DevOps and cloud operations, and requiring new infrastructure. Saha has stated that customer feedback drives 90% of the company's product roadmap.