Bratin Saha on operational efficiency
From Bratin Saha Keynote Address at IITBAA 2025 Leadership Conference · · IIT Bayarea
“By using these AI agents we quickly find root cause, eliminate the cost and delay of bringing in multiple engineering teams, and restore services up to 37% faster — in many cases the AI agent root-caused incidents faster than our senior human engineers.”
On , Bratin Saha, Chief Product & Technology Officer at DIGITALOCEAN HOLDINGS INC, spoke about operational efficiency during Bratin Saha Keynote Address at IITBAA 2025 Leadership Conference on IIT Bayarea.
About Bratin Saha
Dr. Bratin Saha, Chief Product and Technology Officer at DigitalOcean, has been speaking extensively about the company's strategy to simplify and democratize AI for developers and small-to-medium businesses. He has described DigitalOcean as the third-largest cloud provider by number of customers, with over 640,000 paying customers across 190 countries. Saha has stated that the company's core differentiators are ease of use and affordability, claiming that customers migrating from hyperscalers see at least a 30% lower cost and 40% faster time to value. He has outlined three strategic pillars for the next 3-5 years: moving upmarket toward digital-native enterprise customers, building out AI capabilities, and reinventing the cloud experience. Saha has emphasized the company's focus on AI inference rather than training, and has discussed the launch of the Gradient AI platform, which he described as an end-to-end agent development lifecycle tool. He noted that nearly 20,000 agents have been built on the platform since its preview. Saha has also highlighted partnerships with Hugging Face, LangChain, and OpenSearch, as well as a Frontier Partner Accelerator program that provides startups with go-to-market support and access to DigitalOcean's customer base. He has argued that AI will fundamentally change the cloud by introducing natural language interfaces, automating DevOps and cloud operations, and requiring new infrastructure. Saha has stated that customer feedback drives 90% of the company's product roadmap.