Jennifer Christie on workforce strategy
From New Age HR: How to Drive Employee Engagement (Without Burning Out!) · · Corporate Christie
“Every employee is a revenue driver — whether they answer phones, pack product, or design the product; if your job is to take care of revenue drivers so they stay and do their best work, you are revenue driver number one.”
On , Jennifer Christie, Chief People Officer at DOCUSIGN INC, spoke about workforce strategy during New Age HR: How to Drive Employee Engagement (Without Burning Out!) on Corporate Christie.
About Jennifer Christie
Jennifer Christie, Chief People Officer at Docusign, has spoken in several interviews and webinars in 2024 and 2025 about the company's approach to AI, hybrid work, and employee engagement. She stated that Docusign has "leaned into AI" and that she has partnered with the company's CIO to roll out AI tools to employees, focusing on helping them understand how to use the technology to be more productive. Christie noted that while employees are excited about AI, they also feel nervous and ask "what does this mean for me?" She said her team's approach is to focus on "what you're going to do instead" of what AI will take away. Regarding workplace culture, Christie described the post-pandemic dynamic between employers and employees as a "relationship" where "trust matters" and "power dynamics matter." She said Docusign took a "role-based approach" to hybrid work, reclassifying about half of its roles as remote and half as hybrid, with hybrid employees coming in two days a week. Christie also discussed the importance of internal mobility, stating that "our ability to fill roles internally" will be a differentiator, and emphasized that she would rather hire someone "who's highly motivated and curious" than someone who "checks all the boxes."