Kunal Shah on business model
From CEO of FreeCharge, Kunal Shah's interview on Rising Stars with Bloomberg TV India · · Freecharge
“I think it's pretty fortunate to be in a category like recharge and bill payments because it is such poor infrastructure currently available to pay these bills that you don't have to do too much. A little nudge and you can see a lot of volumes. I remember very clearly that even when we had our first investor meeting we were already doing like 15,000 transactions a day which is even a rarity in a lot of e-commerce companies even today.”
On , Kunal Shah, Founder at CRED, spoke about business model during CEO of FreeCharge, Kunal Shah's interview on Rising Stars with Bloomberg TV India on Freecharge.
About Kunal Shah
In a recent interview with CNBC TV18, Kunal Shah discussed CRED's receipt of a payment aggregator license, stating that at scale, "even smallest optimization, be it on cost or performance, makes a huge difference." He said the license allows the company to build its own infrastructure and more reliable systems. Shah noted that CRED is deploying 30-40% of its payroll into new products, betting on a 2-4x expansion in revenue per user over the next decade, and added that "any company can be profitable if it stops building." Shah described financial services as a "fundamentally more profitable" category that is also the most regulated, which he said allows for a "significantly higher runway." He called going public the "most overrated" trend in fintech and "building high-trust institutions" the most underrated. Shah remarked that "the business of money is business of trust" and that it is "significantly easier to build profits by letting go of trust." He also expressed a belief that within 5 to 10 years, every asset in the country should be tokenized, allowing customers to borrow at lower interest rates through secured assets.