Kunal Shah on digital payments
From CEO of FreeCharge, Kunal Shah's interview on Rising Stars with Bloomberg TV India · · Freecharge
“Recharge and bill payment are fundamental categories right. And I think a consumer is not going to learn to buy a shirt online or buying a laptop online till they learn to do the basic things of doing recharge and bill payments and tickets online. So it's a very fundamental category.”
On , Kunal Shah, Founder at CRED, spoke about digital payments during CEO of FreeCharge, Kunal Shah's interview on Rising Stars with Bloomberg TV India on Freecharge.
About Kunal Shah
In a recent interview with CNBC TV18, Kunal Shah discussed CRED's receipt of a payment aggregator license, stating that at scale, "even smallest optimization, be it on cost or performance, makes a huge difference." He said the license allows the company to build its own infrastructure and more reliable systems. Shah noted that CRED is deploying 30-40% of its payroll into new products, betting on a 2-4x expansion in revenue per user over the next decade, and added that "any company can be profitable if it stops building." Shah described financial services as a "fundamentally more profitable" category that is also the most regulated, which he said allows for a "significantly higher runway." He called going public the "most overrated" trend in fintech and "building high-trust institutions" the most underrated. Shah remarked that "the business of money is business of trust" and that it is "significantly easier to build profits by letting go of trust." He also expressed a belief that within 5 to 10 years, every asset in the country should be tokenized, allowing customers to borrow at lower interest rates through secured assets.