From What It Really Takes to Run Spotify | Gustav Söderström, Spotify Co-CEO · · David Senra
“I think the thing that keeps me up at night is not surprising, what AI truly means in the limit. I'm pretty sure that media habits are going to change because of AI. And so I don't think it's an option to just sit still. But the way I think about it is the world moves in microwaves. You get some new technology. It often causes a bunch of havoc. Then there's some new business model that emerges and then things change... The scariest periods are the periods of change. Guess when Spotify grew the most? Periods of change. When things are stable, market share stay stable. You don't eat market share. So when there's change, there's risk. You can lose market share. But that is also when you have the most opportunity to eat market share if you adopt a change. So my principle is just always be first.”
On , Gustav Söderström, Co-President, Chief Product & Technology Officer at Spotify Technology, spoke about AI disruption during What It Really Takes to Run Spotify | Gustav Söderström, Spotify Co-CEO on David Senra.
Gustav Söderström was named Co-Chief Executive Officer of Spotify in January 2026, after serving as Co-President and Chief Product & Technology Officer. In interviews, he described a three-year preparation period in which he and Alex Norström gradually took over day-to-day operations from founder Daniel Ek before formally assuming the CEO role. Söderström joined Spotify in late 2008 or early 2009 to lead mobile product development, later overseeing product and technology for the company. Söderström discussed Spotify's strategy of counter-positioning against Apple by focusing on premium subscriptions, personalization, and ubiquity. He said the premium model aligns incentives with user satisfaction, noting that a third-party survey found Spotify users reported the lowest regret for time spent compared to other platforms. Regarding artificial intelligence, Söderström stated that generative AI could become "the most addictive algorithm" but argued it is a "dual-use technology" that can be directed toward giving users more control. He highlighted features such as the AI DJ and prompted playlists as steps toward allowing users to talk to Spotify and correct its recommendations. Söderström expressed optimism about the music industry's future, saying "the best days of the music industry are ahead of us."