Jane Fraser on AI adoption
From CITI CEO Jane Fraser in Conversation with K Balasubramanian | Full Fireside Chat · · moneycontrol
“So to me it feels like there are two races going on in AI. One is the race to apply this new transformative technology to our businesses. We saw it first in the coding space. We've been seeing it in end-to-end process reinvention. Then you have the second race which is to make sure that the threats of AI are being addressed and that is one where for example in the cyber space I think there's one rule amongst the banks we don't compete on cyber we collaborate very closely.”
On , Jane Fraser, Chief Executive Officer & Chair of the Board at Citigroup Inc, spoke about AI adoption during CITI CEO Jane Fraser in Conversation with K Balasubramanian | Full Fireside Chat on moneycontrol.
About Jane Fraser
Jane Fraser, Chair and Chief Executive of Citigroup, has been active in media appearances and investor events in recent months, focusing on the bank’s performance, strategic direction, and global economic outlook. During Citigroup’s first quarter 2026 earnings call, Fraser reported net income of $5.8 billion and described the quarter as “exceptionally strong,” noting that the bank had achieved the highest revenue growth of any firm on Wall Street. At the 2026 Investor Day, she set new medium-term return on tangible common equity (RoTCE) targets of 14-15% and stated that the bank is “only interested in and focused on organic growth.” In an interview with Barron’s, Fraser said the stock is “cheap” and urged investors to “get on the train,” adding that the firm is “only just getting started.” Fraser has also commented on macroeconomic risks and technology. In multiple CNBC-TV18 interviews, she identified cybersecurity as a “bigger threat” than other risks and said she views market optimism as “a tad optimistic,” noting that “markets think everything that can go right will go right.” During a visit to India for the Citi India Conference 2026, she met with Prime Minister Narendra Modi and said the “long-term India story is intact,” while urging the country to “stop selling herself short.” She also discussed artificial intelligence, stating that AI investment “doesn’t look overdone” and that the bank encourages clients to use AI models both for growth and to identify vulnerabilities.