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Lara Balazs on marketing funnel

From is the marketing funnel dead? 👀 insights from @Adobe CMO Lara Balazs #canneslions #adobepartner · · Taylor Loren

“Some of the touch points that traditionally would have sat at the bottom of the funnel are playing top of funnel.”

Lara Balazs
Chief Marketing Officer & Executive Vice President of Global Marketing, Adobe Inc.
marketing funnelcustomer journey

On , Lara Balazs, Chief Marketing Officer & Executive Vice President of Global Marketing at Adobe Inc., spoke about marketing funnel during is the marketing funnel dead? 👀 insights from @Adobe CMO Lara Balazs #canneslions #adobepartner on Taylor Loren.

is the marketing funnel dead? 👀 insights from @Adobe CMO Lara Balazs #canneslions #adobepartner
Watch on YouTube
is the marketing funnel dead? 👀 insights from @Adobe CMO Lara Balazs #canneslions #adobepartner
Taylor Loren
Watch on YouTube
Lara Balazs

About Lara Balazs

Chief Marketing Officer & Executive Vice President of Global Marketing · Adobe Inc.

Lara Balazs, Chief Marketing Officer and Executive Vice President of Global Marketing at Adobe, spoke on a panel at the Cannes Lions festival about the evolution of the marketing funnel. She stated that the funnel is no longer linear or conical, but still provides a useful mental model for marketers. Balazs noted that touch points traditionally associated with the bottom of the funnel, such as product reviews or comparisons on TikTok, are now functioning at the top of the funnel, and that earned media can now operate at both brand and demand generation levels. Balazs argued that focusing solely on bottom-of-funnel metrics would "mortgage your future" and that marketers should also invest in brand-building, which she described as "demand creation." She said that using this terminology helps marketers advocate for budgets and demonstrate value in boardroom settings because "it sounds more concrete." Balazs concluded that despite the funnel's non-linear nature, it remains a useful tool for budget advocacy and that creativity continues to matter.

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