From ADP CEO Maria Black on the state of labor market, AI impact and future of work · · CNBCTelevision
“The next generation, including those born in 2010, will never experience work without AI. This technological shift is shaping their expectations and the future roles they will assume in the workforce.”
On , Maria Black, President, Chief Executive Officer & DIrector at Automatic Data Processing, Inc, spoke about future of work during ADP CEO Maria Black on the state of labor market, AI impact and future of work on CNBCTelevision.
In a June 2024 interview on CNBC's "Squawk Box," ADP President and CEO Maria Black discussed the state of the labor market, the impact of AI on the workforce, and the future of work. Black stated that the pandemic accelerated AI integration into the workplace and said that younger generations, including Generation Alpha, "will never know work without AI." She noted that ADP's research shows perceptions of AI's impact vary by generation, with younger workers expecting AI to drastically change their roles while more experienced workers view it as an evolution that enhances productivity. Black also said that access to talent globally, combined with AI and flexible hybrid workspaces, has become more widespread and transformative. Black addressed ADP's 75th anniversary and the company's history of innovation in payroll and HR solutions, stating that the company started with one client and now serves over a million globally. She described the competition in the HR tech space as "fierce" and a healthy sign of innovation, and said ADP continuously evaluates potential acquisitions to enhance its capabilities. Black emphasized that ADP's data spans from small businesses to multinational corporations, providing a comprehensive view of workforce trends, and that AI is a fundamental part of how the company operates.