From How P&G’s AI Factory is Powering Scalable Digital Transformation - CIO Seth Cohen | Technovation 978 · · Metis Strategy
“The nice part about an AI factory approach is it's a platform that we can allow people to have instant access to the data within the data repository, but then also instant access to the AI algorithms and therefore the developer spends a lot less time having to worry about how do I scale it because that comes out of the box.”
On , Seth Cohen, Chief Information Officer at Procter & Gamble, spoke about AI during How P&G’s AI Factory is Powering Scalable Digital Transformation - CIO Seth Cohen | Technovation 978 on Metis Strategy.
Seth Cohen, Chief Information Officer at Procter & Gamble, discussed the company's approach to artificial intelligence in two recent interviews. In a conversation with Mindy Sherwood, Cohen stated that AI does not replace human understanding of consumers and customers, but can help synthesize vast amounts of data from consumer touch points. He described "data democratization" as a strategy to allow decentralized data ingestion across the value chain, and cited a tool deployed in some regions that helps salespeople identify in-store opportunities by comparing performance across stores. In an interview on the Technovation podcast, Cohen described P&G's "AI factory" approach as a platform that provides developers instant access to data and AI algorithms, reducing the time needed to scale use cases. He noted that P&G has been insourcing IT talent for critical areas such as data science and data engineering, reversing a prior trend of outsourcing. Cohen also reported that leveraging AI and freeing data across the value chain in Brazil improved out-of-stock rates by 15%.