Erik Nordstrom on digital sales
From Nordstrom, Inc. $JWN Q3 2022 Earnings Call · · Earnings Call
“Total digital sales declined 16% this quarter, which includes a negative impact of approximately 300 basis points from the anniversary sale timing shift; additionally, reducing store‑based fulfillment for rack.com orders and sunsetting Trunk Club negatively impacted digital sales by approximately 700 basis points.”
On , Erik Nordstrom, Chief Executive Officer & Director at NORDSTROM INC, spoke about digital sales during Nordstrom, Inc. $JWN Q3 2022 Earnings Call on Earnings Call.
About Erik Nordstrom
In a May 2026 podcast appearance, Pete Nordstrom discussed Nordstrom's transition to private ownership, which was completed in May 2025. He stated that being a public company was a "morale buster" because the stock price did not always reflect strong performance. Nordstrom also noted that the company is opening 25 Rack stores in 2026 and aims to build the capability to open even more annually. He described the Saks-Neiman Marcus merger as creating an opportunity for Nordstrom to strengthen relationships with brand partners, particularly in the designer and luxury segment. Nordstrom was candid about past missteps, calling the company's expansion into Canada his generation's "biggest black eye" and expressing skepticism about international expansion, noting that no department store has succeeded outside its home country. He emphasized that less than 10% of Nordstrom's sales come from its own labels, and that the company relies on maintaining trust with top brands through consistent leadership and execution.