From How Consensus Cloud Solutions Scales And Sustains A Thriving Hybrid Culture with the CPO · · LEADx
“We have five generations in the workforce, so managers must adapt their management style to different generational needs to enhance productivity and build trust, which is foundational to our culture.”
On , Lynn Johnson, Chief People Officer at CONSENSUS CLOUD SOLUTION INC, spoke about workforce diversity during How Consensus Cloud Solutions Scales And Sustains A Thriving Hybrid Culture with the CPO on LEADx.
In a September 2024 interview, Lynn Johnson, Chief People Officer at Consensus Cloud Solutions, discussed the company's hybrid culture and workforce management. She stated that the company has five generations in the workforce and that managers must adapt their styles to different generational needs to enhance productivity and build trust. Johnson described the company's culture as "steeped in community, productivity, accountability, and kindness," and said it is guided by six core values including striving for excellence, demonstrating empathy, and embracing innovation. Johnson noted that the company has a virtual onboarding program lasting three to four hours to align new employees with its mission and values. She mentioned a partnership with GrowthSpace to provide executive coaching for managers, and said the company's 2024 focus includes improving employee engagement tracking, professional development, and mental health support. Johnson also discussed a government contract with the Office of Veterans Affairs to implement a customized version of the company's EAX electronic faxing product, which she said would help streamline secure document transmission for veterans, including those in rural areas.