Todd Olson

Recent appearances

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  The Real Reason Your Product Team Needs a Feedback Loop with Todd Olson, CEO at Pendo

  August 04, 2026 · 📺 DataCamp

  Software teams are shipping faster than ever, but speed hasn't solved the oldest problem in the industry: most software still isn't very good. AI coding tools have lowered the barrier to building something, yet they haven't lowered the barrier to building something worth using. As more people who aren't trained software creators start shipping products, a new question is forming across product, design, and engineering teams: if AI can build almost anything, how do you make sure it builds the right thing, and builds it well? Todd Olson is co-founder and CEO of Pendo, the product experience pla…

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  Measuring the Impact of AI Agents - with Todd Olson, CEO Pendo

  July 29, 2026 · 📺 AI to ROI

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  Pendomonium 2026 Opening Keynote: Built by you, powered by Pendo.

  March 30, 2026 · 📺 Pendo

  Pendo CEO Todd Olson delivers the opening keynote at Pendemonium, discussing how AI agents are transforming software development and product management. He highlights the dramatic shift in the industry where coding constraints are disappearing, making product managers more critical than ever in determining what to build. Olson introduces several major Pendo innovations: Leo (the Pendo agent for navigating the platform) Enhanced agent analytics for measuring AI performance MCP integration for connecting Pendo data to external AI tools, and Pendo Predict for churn prediction The centerpie…

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  Pendo CEO Todd Olson On How AI Is Redefining The Product-Led Organization

  March 13, 2026 · 📺 Neil C. Hughes

  How do you turn trillions of user interactions into meaningful decisions without drowning in data? In this episode of Tech Talks Daily, I sit down with Todd Olson, co-founder and CEO of Pendo, to talk about the future of product-led organizations and why AI is reshaping how software companies grow, build, and compete. Pendo tracks trillions of product usage events to help organizations understand how customers actually interact with their software. That level of data sounds powerful, but it also raises a challenge many teams face today. How do you turn massive data sets into clear sign…

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  3 ways executives are using the Pendo MCP server | Todd Olson, Pendo CEO and Co-founder

  February 23, 2026 · 📺 Pendo

  Your product data has answers, but most executives don't have time to dig around dashboards. Pendo co-founder and CEO Todd Olson shows 3 ways he uses the Pendo MCP server — directly in Claude — to get instant insights from product analytics, user behavior, and feature adoption data. 🔗 Connect Pendo to Claude: https://support.pendo.io/hc/en-us/art... 📖 Explore the Pendo MCP Prompt Library: https://www.pendo.io/mcp-prompt-library/ 🚀 Get started with Pendo: https://www.pendo.io/product/mcp/

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  Pendo CEO on category creation, differentiated platforms, pricing MAUs, and more | Todd Olson

  December 19, 2025 · 📺 Chargebee

  In this episode of Second Acts, Krish is joined by Todd Olson, CEO and Founder of Pendo (https://www.pendo.io/). Todd unpacks: ...

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  Hard Calls, with Pendo's Todd Olson and Trisha Price

  December 16, 2025 · 📺 Walk West

  Walk West produces Hard Calls, the podcast that helps leaders navigate the toughest challenges. In this episode, we took the ...

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  What AI PMs REALLY Need to KNOW in 2025 (Agents, Discovery, EVERYTHING)

  December 03, 2025 · 📺 Aakash Gupta

  Todd Olson spent 28 years in product management and built Pendo to $2.5B. He reveals why AI PM jobs doubled to 20% of all ...

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  Hard Calls – Ep. 06: The SaaS Playbook is Dead, So Where's The AI Playbook?

  October 07, 2025 · 📺 Pendo

  Remember the SaaS playbook that built today's tech giants? Well, it's officially dead. The AI revolution is rewriting the rules, ...

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  Keep a Disciplined Operating Rhythm from Day 1 (Todd Olson, Pendo)

  September 05, 2025 · 📺 Not Another CEO

  Find the full writeup on lessons learned here: https://notanotherceo.substack.com/p/8-lessons-earned-that-bend-the-curve Todd ...

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  Million-Dollar Deal with Pendo CEO Todd Olson #shorts

  August 06, 2025 · 📺 M&A Science

  A million-dollar contract dangled, but there's a catch: AWS only. Will the team snag their white whale or watch it swim away after a ...

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  Todd Olson on Advice to His Younger Self

  July 31, 2025 · 📺 Not Another CEO

  Read the deep dive for 50 different pieces of CEO advice: https://notanotherceo.substack.com/publish/post/168967489 Todd ...

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Notable quotes

“Wall Street doesn't quite know what to do with the fact that now anything can be built; they're like, why would anyone need a software company if all of us can be software builders? $300 billion dollars was wiped off the face of the earth in software value basically in a week.”

“We got to a point during the zero-interest-rate period where so much funding created lots of software companies that likely shouldn't exist; you'll see a reckoning of some of those businesses, but the great businesses that solve really hard problems will be fine.”

“We decided we're going to price on monthly active users. The idea being if you've got a bunch of users using your software and it grows that's good for you and it's good for us — if we can help increase adoption of your software then you should be able to monetize that and henceforth we want to take a cut.”