How Dialpad Mandated AI Across Every Department | Brian Peterson & Michael Grinich
In this episode from the WorkOS booth at HumanX 2026, Michael Grinich sits down with Brian Peterson, co-founder and CTO of Dialpad β a 1,400-person communications platform built by the former Google Voice team, with AI baked in from the start. Brian's company went all-in on AI before it was fashionable: a company-wide mandate that engineers can't write a single line of code without it, dedicated AI transformation hires for every department, and a standing requirement to lead by example at every level of leadership. The conversation gets candid on where AI actually is versus where the hype saβ¦