Robin Washington

President, Chief Operating & Financial Officer and Director, Salesforce

Search every verified Robin Washington interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. Robin Washington, President and Chief Operating & Financial Officer at Salesforce, participated in the company's fiscal 2027 first quarter earnings call on May 27, 2026. During the call, Washington stated that the quarter was the first under a new revenue disclosure framework, reflecting that Agentforce is now "deeply embedded across every one of our applications." Washington noted that the company commenced a $25 billion accelerated share repurchase (ASR), representing half of its $50 billion share repurchase authorization, and said that combined with the buyback program, the diluted share count was reduced 10% year-over-year in the first quarter. Washington also said that the company was raising the midpoint of its FY27 revenue guidance to $45.9 billion to $46.2 billion and continued to expect subscription and support growth of approximately 11% year-over-year in constant currency. Washington added that a recent debt issuance tied to the ASR resulted in an approximately five-point headwind to operating cash flow and free cash flow, leading to updated guidance for both metrics to grow 4% to 5% year-over-year. Washington also stated that sales, service, and Slack are "at the core of the number one Agentic CRM," collectively representing more than 60% of Q1 net new annual recurring revenue, and that Agentforce ARR surpassed the billion dollar mark in the quarter. Washington described "Headless 360" as "the biggest growth opportunity that any of us will see in our lifetime."