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Parker Harris

Co-Founder, Chief Technology Officer of Slack & Director, Salesforce

Search every verified Parker Harris interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. Parker Harris, Co-Founder and Chief Technology Officer of Slack and Director at Salesforce, appeared at Dreamforce 2026 in two sessions. In a fireside chat with Guillermo Rauch, CEO of Vercel, titled "Moving Fast Without Breaking Trust," Harris discussed the importance of quality in AI development, citing Pixar's film Ratatouille as an example. He described code generation as a "killer app" of AI and noted a potential downside: the ease of moving from zero to one might lead to overproduction. Harris advocated for "agentic inquiry," suggesting that engineers should understand systems by asking agents questions about code rather than necessarily reading it directly, and emphasized the need to design pipelines and automate the software development life cycle while keeping customer needs central. In the "Live Q&A with Product Leaders" session, Harris fielded questions from the community on product feedback and platform priorities. He acknowledged frustrations with known issues and discussed improvements to sync functionality and the ability to pass context for personalized help experiences. Harris also mentioned plans to make the help agent accessible through the Salesforce MCP, potentially allowing users to reach Salesforce support via third-party tools like Claude. He addressed cost concerns in AI, noting that while using top models can be expensive, work has been done on products like Slackbot to manage those costs.

Recent appearances

Notable quotes

“One is we we published an essay called everything hackable will be hacked. It's very important people... But, there is a positive angle to it. So, we we really needed to get this message out into the world. The agents of today, you know, Dario's saying about, you know, the dangers that come in the future, I'm talking about the dangers of today are far more real and far more serious than we we we comprehend, I think, ”

“We want to keep investing in this. We certainly have things like the digital wallet that are in the intention is to give that visibility. I think we also want to continue. I think we're in this early phase of AI and like the early this year especially with coding all of a sudden everyone's cost like whoa it's really just crazy we're using the top models but for example with Slackbot we did a lot of work we thought oh”

“I appreciate all the laughter on the question. This drives us nuts, too, if we're being honest. I'll tell you what customer problem is being solved, and then I'll tell you what I think we can do about it. The way that we like to talk about our products every year at these events is we like to put some sort of word either at the front or the back of it that implies what's new about it. It's all about making it seem li”

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