Parker Harris: Slack Agentic Enterprise Demo
Salesforce Co-Founder Parker Harris reveals how Slack transforms teamwork and brings the Agentic Enterprise to life through Slackbot. TDX 2026
Co-Founder, Chief Technology Officer of Slack & Director, Salesforce
Search every verified Parker Harris interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. At the TDX 2026 conference, Harris demonstrated updates to Slackbot, describing it as an "employee superagent" that can access company intelligence from conversations and documents. He emphasized the importance of user adoption, stating that "if no one's using it, who cares?" and noted that the company plans to focus on discovery and ease of use for all employees, not just engineers. During a Dreamforce 2025 fireside chat with Guy Raz, Harris discussed the impact of agentic AI, defining it as "an agent that can do things on your behalf" and predicting that a large majority of repetitive tasks will be automated. He argued that jobs will change rather than disappear, drawing parallels to the industrial revolution and the advent of personal computers, and expressed hope that AI could help reduce partisanship. Harris also reflected on Salesforce's founding, describing meeting Marc Benioff as "one of the luckiest moments in my life" and recalling the company's early emphasis on trust as a core value when customers were skeptical of internet transactions. He cautioned against corporations using AI as a reason to cut their workforce, stating that "you can't cut yourself to growth" and instead suggested retraining employees for higher-level tasks.
“Slack could be that surface area of productivity for doing all your work in Salesforce or almost all of it and that the work comes to you. Your leads that you want to work that day or the trouble tickets if you're in service that you need to work on or if you built some custom apps, you know, we have our bug tracking s...”
“Slackbot just works. It's your employee superagent. It's right there. And just out of the box, it will help you do incredible things. It will, you know, service all of the intelligence because companies work in Slack. All those conversations, the documents, all the things that you're connected to, it's all right there...”
“We're going to keep adding all these capabilities, but also we're going to focus on that discovery, that adoption, that, you know, ease of use. Uh customer last night asked me like, 'Slackbot's great. My engineers are going to discover it. I love it. They're going to figure out how to use skills and everything else you...”
“Trust has always been our top value because when we started, people were still not sure they could trust their credit cards on the internet. What if you lost your customer list? What if there was a hack? What if it's not available and I need to sell? But actually one of those startups in the dotcom, it was a great mome...”
“Agentic AI means it's an agent that can do things on your behalf. It's agentic. You can say, 'Please go off and research this company for me or go off and create a briefing for my next meeting or prep me for this talk today.' And it goes off and does that work for you. I think that is the future. And I think there's a...”
“Customer service is the first place where I think every company has gone. We're trying to be the first to use all of this AI. We went from using a chatbot to using an agent built on Agent Force. And so, you know, that's the that's a good starting point. We're now using them in the call center as well. And so I think yo...”
“Jobs are going to change dramatically. I think the model providers have to pitch that vision that their models are going to keep getting smarter which will do the work of some white collar jobs some percentage of them and I think that's a wonderful vision and I think that will happen more and more. But that just means...”
“I think it's going to happen faster than a decade. But um you know what if you had yourself but smarter than yourself but it's kind of like your digital twin and it's there as your advisor but it knows you. It knows you know your voice, your brand, you know your knowledge. And I think we're all going to have these AI t...”
“There's always a bubble when something big happens. We started in the dotcom bubble and that's happening again — AI especially right now, people going for the gold rush.”
“Everything needs to be AI first, agent first. Everything needs to be Slack first actually because we think Slack is a jewel in our portfolio that is the best interface for AI.”
“We're also hiring AI agents — people who no longer need to do the rote work. We could take those people and redeploy them; please apply to these new roles.”
“If you're not using AI in your job, you should leave — if you're not being trained to use AI in education, I think a lot about that and you're not going to get those right jobs.”
“We had to repivot the entire company that year to focus on agentic AI.”
“As consumers everyone is using ChatGPT or Gemini or Claude or Perplexity, but in the enterprise you need the data to be correct — enterprise data is often locked up, and many companies rushed to do AI without a platform, which is why a lot of projects fail to generate returns.”
“Jobs are going to change dramatically — some roles like entry-level research analysts or paralegals won't look the same, but there will be more jobs as we dream up more things to do with these capabilities.”
Salesforce Co-Founder Parker Harris reveals how Slack transforms teamwork and brings the Agentic Enterprise to life through Slackbot. TDX 2026
Join "How I Built This" host Guy Raz as he interviews Salesforce Co-Founder Parker Harris on the bold ideas and defining moments that turned a startup dream into a global technology leader. Dreamforce 2025
... を破壊」の現実味 ◇出演◇ ▽パーカー・ハリス(Parker Harris) Salesforce 共同創業者/Slack CTO(最高技術責任者) 1999 ...Okay Parker Harris welcome to the show thank you so much pleasure to be here in Tokyo you're based in San Francisco san ...
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Dive into the latest innovations in Data + AI + CRM + Trust. Hear from customers, experts, special guests, and local community leaders. Learn more: https://sforce.co/3uZMbK6 #salesforce Chapters: 0:00 Introduction to Main Keynote with Parker Harris 6:30 Business as a platform for change 10:28 Cyber Week runs on Salesforce 11:26 We’re in an AI revolution 16:13 Einstein 1 Platform - The trusted AI productivity & development platform 26:00 Salesforce and AWS partnership expansion 28:00 Einstein 1 Platform part 2 29:50 AI Trust Gap 33:00 How Einstein Trust Layer Works 36:25 AI Revolution is a Da…
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