President, Chief Executive Officer & Director, Diebold Nixdorf
Search every verified Octavio Marquez interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. In a September 2017 interview on CNBC's *Mad Money*, Octavio Marquez discussed the state of Diebold Nixdorf following its acquisition of Wincor Nixdorf, which he described as "the biggest transformational deal" in the company's history. Marquez stated that the company's first priority was paying down debt, noting that leverage had moved from nearly four times to closer to three times after paying down $200 million. He identified four industry drivers—digitalization, individualization, automation, and miniaturization—and said the company plays on all of them. Marquez also addressed competition in retail technology, acknowledging Amazon as "the 800-pound gorilla" but asserting that Diebold Nixdorf is "right there with them," showcasing technology for phone-based checkout and optimized shopping lists. He described the company's role in "the store of the future" as managing everything with a plug, including electronic self-checkout and customer recognition. On labor trends, Marquez said the goal is to transition employees from repetitive tasks to consulting and advisory roles. He also noted that Diebold Nixdorf is the market leader in the Americas and most European countries, and that the company is re-entering the Chinese market through local joint ventures.
“We just did the biggest transformational deal in the hundred and fifty seventy year history of our company; we've acquired a company pretty much the same size as ours, increasing our total addressable market by 50%.”
“There are four main drivers in the industry: digitalization, individualization targeting a market of one, automation, and miniaturization, and we play on all four of those trends.”
“We do everything for the store, everything that basically has a plug is being managed by Diebold Nixdorf; we do electronic self-checkout and recognition when you walk into the store.”
“Amazon is clearly the 800-pound gorilla in retail innovation, but we're right there with them, showcasing technology that allows customers to check out through their phone and optimize their shopping experience.”
“We levered the company up nearly four times when we announced the deal; currently, we're closer to three times leverage, having already paid down two hundred million in debt. Our first priority is to pay down debt and be sustainably below 3x leverage of net debt to EBITDA.”
“If you take a look at the global market shares, there's been very little movement between Diebold Nixdorf and NCR; we're the market leader in the Americas and number one in most European countries.”
“We're the only Western player that actually did local joint ventures in China, so we're back at the starting line to re-enter the market and have a shot at what still is the biggest growth market in our industry.”
“The whole trend is that you use the human element for what it's meant for, which is consulting, advice, and services—not repetitive administrative tasks. We help transition people from repetitive tasks into providing services to end consumers.”
With the announcement of Amazon's new shopping experience that lets customers shop without waiting in the checkout line, Jim ...
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