Executive Vice President and Chief Product & Technology Officer, Altice Usa
Search every verified Luciano Ramos interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. In April 2025, Luciano Ramos discussed his leadership philosophy and the cultural transformation at Optimum in a two-part interview series. He stated that his team reduced outages by 85% in one year by focusing people, resources, and platforms on providing stability. Ramos described technology as "the little engine that makes everything run" and said his goal is to create an environment where employees feel their work is meaningful and connected to the corporate mission. Ramos emphasized the importance of feedback, calling it "the best tool that we all have as leaders" and noting that giving candid feedback requires understanding the individual and timing. He said he has become a more patient leader, drawing lessons from raising his teenage children, and that he now gives people time to process feedback rather than being direct and impatient. Ramos also credited his father, who changed careers from psychology to marketing in his 40s, as a model of hard work and the belief that "everything is possible."
“I am a true believer in feedback. I think that the best tool that we all have as leaders honestly as human beings is feedback. But giving true real candid feedback is not easy. You have to do it at the right time and understand the person you're talking to because you want to influence that person to become better.”
“Feedback is probably the best tool you have to give somebody some data points. It's incredible how many people go through careers and never get it. When you're able to receive it and process it properly, you can grow, develop yourself, and move forward.”
“As leaders, we have to get comfortable having those uncomfortable conversations. It's the best thing for the individual and the organization. It takes a lot of work and practice.”
“I think I'm a better leader. I give better feedback and have better feedback sessions at work than at home. My kids are becoming teenagers, and having those conversations is becoming tougher and tougher. What my kids have taught me is to be more patient and give people their time to receive and process the message.”
In Part 2 of our ongoing conversation with Luciano Ramos, Chief Technology & Information Officer at Optimum, we dive deeper ...
Join us as we delve into the journey of Luciano Ramos, a pivotal leader at Optimum, in this inaugural episode of our "Optimum ...
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