Meta CIO Atish Banerjea on Crafting Connected Digital Experiences for Customers & Employees
Atish Banerjea, Chief Information Officer of Meta, joins Metis Strategy Partner and West Coast Lead Chris Davis on a panel at our ...
Chief Information Officer, Meta Platforms
Search every verified Atish Banerjea interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. Atish Banerjea, Chief Information Officer at Meta Platforms, discussed the company’s approach to enterprise technology in an October 2023 panel. He described rebranding his organization as “Enterprise engineering” to emphasize two mindsets: listening to internal customers and shifting to a “build culture” that creates custom tools, technology, and platforms rather than relying primarily on third-party systems. Banerjea stated that Meta has taken products built internally, such as the Knowledge Library and Workplace platform, and released them to external customers. He also noted that his team builds supply-chain systems, e-commerce platforms, and customer support tools for Reality Labs devices sold directly or through retailers like Best Buy. Banerjea said that understanding the business is as important as understanding technology, and that technology leaders should spend time with business partners to identify problems and opportunities. He advocated for flexibility and agility over long-term roadmaps, stating that “the world changes too fast for 12- to 18-month roadmaps.” Banerjea also discussed Meta’s concept of a “democratized work environment” where tools work equally well at home and in the office, and mentioned piloting extended reality (XR/AR/VR) technologies to support that experience.
“When we rebranded ourselves as Enterprise engineering there are two broad mindsets I put forth: first, really spending time listening and understanding our internal customers; and second, making a fundamental shift to a build culture so we build tools, technology and platforms that service our users.”
“As opposed to relying largely on third‑party platforms and systems, we made a fundamental shift and said we're going to go to a built culture inside the organization — build tools, build technology, build platforms so our internal users across finance, HR, marketing and sales can do their jobs most effectively.”
“We have actually been able to take products we built internally and give them to other enterprise customers — for example our Workplace platform, which we use at Meta, is used by large companies around the world.”
“We don't only touch the internal organization at Meta — we build the supply‑chain systems, e‑commerce platforms and customer support tools that support consumers buying Reality Labs devices, whether they buy direct or buy at retailers like Best Buy.”
Atish Banerjea, Chief Information Officer of Meta, joins Metis Strategy Partner and West Coast Lead Chris Davis on a panel at our ...
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