EP8 Cognex Corp Founder and Mega-Philanthropist Dr. Bob Shillman Unpacks His Journey - Part 2
It is part 2 of Life Lessons With Dr Bob himself. Former San Diego Mayor and Talk Radio Host, Roger Hedgecock, fills the hostΒ ...
Founder, Chairman Emeritus & Adviser, Cognex
Search every verified Robert Shillman interview, podcast appearance, and on-the-record quote β each transcript cross-checked by AI and human review to confirm speaker identity. In a September 2022 episode of his podcast "Life Lessons with Dr. Bob," Robert Shillman discussed the founding and culture of Cognex, the machine vision company he started. He said he became an entrepreneur because he "couldn't work for anybody else" and wanted to be in charge of creating a pleasant workplace. Shillman described establishing ten core values for the company and appointing himself Chief Culture Officer to maintain that culture across 45 offices, with "ministers of culture" in each location organizing events. He stated that Cognex aims to be "an example for other companies to follow" in how it treats customers, employees, shareholders, vendors, and neighbors, adding that "customers are the king." Shillman expressed support for the free enterprise system and meritocracy, saying hiring should be based on "merit" and "the best and most competent people irrespective of race, color, or sexual orientation." He criticized large shareholders who insist on social responsibility issues like board diversity, asking "Since when is that important?" He also recounted a lesson from expanding into Japan, where he learned that the packaging box "has to be perfect" as a statement about product quality. Shillman noted that most companies fail and that the most important thing is to "start doing something and be action-oriented."
“I believe in the free enterprise system. I believe in meritocracy that when you hire people it shouldn't depend on anything other than merit. You hire the best and most competent people irrespective of race, color, or sexual orientation.”
“If you don't take care of your customers, you're not going to be able to take care of your employees, shareholders, vendors, or neighbors because it all comes from customers. Customers are the king.”
“The government is not interested in taking your money back even if you offer to give them a million dollars to help fund the National Science Foundation. They have no mechanism to accept it and are not interested in using you as an example to get more funding from Congress.”
“I started a company because I couldn't work for anybody else. Entrepreneurs cannot work under somebody else's rules. I wanted to be in charge of the rules and create a pleasant place to work where people like what they're doing.”
“We have a philosophy of saying yes to customers. If they want something complex that the product doesn't yet do, we say yes but they have to pay for the R&D and buy a minimum number of units.”
“Large shareholders now insist on social responsibility issues like how many females or minorities are on your board. Since when is that important? What's important is hiring the best and most competent people to get the greatest return to shareholders.”
“Success happens because you have to work hard, be smart, and have an environment with rules that let you operate freely. That's called the free enterprise systemβthe freedom to take your money, rent space, hire people, and pay them as you see fit without bureaucratic approval.”
“Most companies fail, whether it's a pizza shop or a restaurant or a sign-making shop. I didn't know the probability of failure when I started. The most important thing is to start doing something and be action-oriented.”
“I appointed myself Chief Culture Officer to maintain the company culture across 45 offices worldwide. We have ministers of culture in each office who organize events and keep the culture alive. Culture is key to our success.”
“When we expanded to Japan, I learned that the packaging box is a statement about the quality of the product and company. The box has to be perfect, just like the product. This cultural insight changed how we approached quality.”
It is part 2 of Life Lessons With Dr Bob himself. Former San Diego Mayor and Talk Radio Host, Roger Hedgecock, fills the hostΒ ...
Sign in to search the full transcript archive, filter by topic, and access every quote from Robert Shillman.
The summary and quote tags on this profile are produced with AI assistance from verified, first-person interview transcripts, then checked by our team to confirm the speaker's identity and the accuracy of every quote. See how we verify →