Chief Legal Officer & Corporate Secretary, Blackbaud
Search every verified Jon Olson interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. Jon Olson, Senior Vice President and General Counsel of Blackbaud, discussed the implementation of Procertas legal tech training within his department in a September 2019 testimonial. Olson stated that he oversees all legal and real estate functions at Blackbaud, where he has worked since 2008. He described his department as "very document intensive," handling contracts, mergers and acquisitions, and commercial transactions, and noted that his team of nine attorneys are heavy users of Microsoft Word and Excel. Olson said he introduced Procertas after learning about it from Joe Colucci, initially considering it for law firms before deciding to use it internally. He noted that the diagnostic tests revealed "meaningful gaps" in his team's software proficiency, and that after training, "every single person found that there was something to be learned and benefited from it." Olson described the training as a "tremendous time-saving benefit" that helped create "greater efficiency" and avoid mistakes such as "miss numbered or missed referenced" items. He characterized Procertas as "head and shoulders above anyone else" in providing training geared toward the legal industry.
“I am in charge of all the legal function within Blackbaud as well as all the real estate function. I learned about Procertas probably about four years ago from Joe Colucci and he thought that it would be a very valuable tool for the law department.”
“In our law department we do a lot of drafting and a lot of negotiation of contracts and we're heavy users of software solutions such as Microsoft Word and Excel, so there's a tremendous value for people to be very proficient and adapted then.”
“No one ever gets training on those [software tools]; there's no training as far as I'm aware that comes with the software itself, and then on top of that I can guarantee there's no training on those sort of technologies from law school.”
“The diagnostic test was very eye-opening because even people who thought they were very adept at those technologies found out they had meaningful gaps and then went through the training modules and I think every single person found that there was something to be learned and benefited from it.”
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