Holzgrefe: Uncertainty eased with tax bill and tariff deals, helping customer outlook
Fritz Holzgrefe, SAIA President & CEO, told Worldwide Exchange that efficiency gains, eased uncertainty from recent legislation,Β ...
President, Chief Executive Officer & Director, Saia
Search every verified Frederick Holzgrefe interview, podcast appearance, and on-the-record quote β each transcript cross-checked by AI and human review to confirm speaker identity. Frederick Holzgrefe, president and CEO of Saia, discussed the company's performance and industry conditions in two interviews in 2025. He noted that Saia added 21 facilities in the prior year as part of an organic expansion, and that the company saw sequential efficiency improvements from the first quarter to the second quarter of 2025, with its operating ratio improving from around 91 to 87.8. Holzgrefe stated that a fair amount of uncertainty had eased for customers following the passage of a tax bill through Congress and recent tariff agreements, though he said he did not know if customers were "necessarily positive yet." He described the underlying costs in the less-than-truckload business as inflationary and said the company emphasizes recouping those costs. Holzgrefe also addressed the impact of tariffs, saying the company's role is to facilitate and assist customers in adjusting to uncertainty. He suggested that tariffs could lead to more domestic manufacturing or nearshoring, which he described as potentially good for the LTL business over time. He said Saia has focused on expanding its network, adding 69 facilities since 2017, and aims to become a national network closely aligned with customer needs. Holzgrefe characterized the LTL business as competitive and said Saia differentiates itself through customer focus. He added that he did not know whether Federal Reserve rate decisions would necessarily slow or impact investment, and that uncertainty about the rules of engagement going forward was a larger factor.
“As we've progressed through the year, a fair amount of the uncertainty has gone away. Part of it was the passing of the recent bill through Congress. That's important. People understand now what the tax code means, what that means for investments going forward. That takes a bit of the uncertainty out.”
“Some of the recent tariff agreements take a little bit of the uncertainty out. So as our customers look through the balance of this year into next, I don't know that they're necessarily positive yet, but the uncertainty has gone away.”
“Last year we were in the midst of an organic expansion. We added 21 facilities. Those are investments that we've put in place for the long term. So we see the expense headwinds and the related sort of inefficiencies of those openings, but we saw significant improvement from Q1 to Q2 this year, which is a positive trend...”
“I don't think rail consolidation necessarily impacts us directly, but across the broader freight complex, it certainly does. The underlying costs in the business are inflationary. You see an emphasis on making sure that we can recoup those costs because our customers require significant investments to support their bus...”
“Essentially the way we think about the tariffs, it's really about what it's going to do to potentially do to the broader economy. On the one hand, you could make the argument that we're going to see more domestic manufacturing or nearshoring reshoring, however you want to describe that. And that's probably good in tota...”
“If we continue kind of in this uncertain sort of path, I think we've got in our business, we've got to focus on the things that we can control and in the environment that we're in right now. So we'll see how it develops over time. But I think it's really for us, it's really more about what the impact will be on the bro...”
“The ongoing tariff battle, shots fired back and forth certainly has an impact on their longer term planning in their near term planning. We've got it in our business. What we've got to do is stay close to them, continue to support what their needs are as their supply chains change. We have the ability to adapt to their...”
“Our role in that is to really try to facilitate and assist customers in adjusting as they need to, to meet this uncertainty.”
“We've got some domestic certainty around what policies would be. We could see what spending would be. I think that gives the Fed some leeway to consider rates. And I think that's probably good for the macro economy. Good for us. But I think right now, I mean, really, I don't know that it necessarily where the Fed is. I...”
“I think our role in this is we're it won't impact necessarily where we make investments or what we're doing to execute our plan. It's more about keeping our business focused on what the customer needs. So as the customer adjusts, we adjust. And, you know, we're very closely aligned to what customer needs and where thei...”
“Broadly in the business it's a competitive business. We've got some very formidable competitive competitors there for sure. The underlying economics of this business are highly inflationary. And where your business is positioned, where the real estate investments are, how your proximity to customers, all those things m...”
“We feel like with the network that we've built and we added 21 facilities last year and we've actually added 69 if you go back to 2017, we've had an eye on focusing and expanding our network to become a national network that's very closely aligned to what our customers need. And as a result of that investment, you know...”
“We compete with the two names you mentioned as well as others. And we differentiate because we feel like our focus on the customer and our team's focused on the customer matters, and customers are willing to pay for that. That's value to their supply chain.”
Fritz Holzgrefe, SAIA President & CEO, told Worldwide Exchange that efficiency gains, eased uncertainty from recent legislation,Β ...
Saia CEO Fritz Holzgrefe discusses the impact of tariffs, Fed policy, and competition in the LTL trucking industry. He notes thatΒ ...
Sign in to search the full transcript archive, filter by topic, and access every quote from Frederick Holzgrefe.
The summary and quote tags on this profile are produced with AI assistance from verified, first-person interview transcripts, then checked by our team to confirm the speaker's identity and the accuracy of every quote. See how we verify →