Executive Vice President and Chief Distribution & Marketing Officer, Brighthouse Finanl
Search every verified Myles Lambert interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. Myles Lambert, Executive Vice President and Chief Distribution & Marketing Officer at Brighthouse Financial, appeared on the podcast "Small Steps, Big Wins" on September 17, 2024. During the conversation, Lambert discussed the evolution of the life insurance industry over his 25-year career. He stated that advisors now lead with planning rather than products, and noted a shift from commission-based to fee-based structures. Lambert said the industry must offer simpler, lower-cost products and adopt a modern digital approach to meet customer expectations. He identified advisor teaming as a key strategy for recruiting and developing new talent, particularly given the aging advisor population. Lambert also described Brighthouse Financial's creation of an expert insights panel to provide advisors with specialized knowledge. He reflected that the COVID-19 pandemic allowed him to reset his priorities, enabling more time with family and a focus on personal health. Lambert characterized the financial services profession as "noble" and said he remains motivated by helping clients and supporting employees in advancing their careers.
“The biggest change I've seen in the life insurance industry over the past 25 years is that advisors now lead with planning, and product solutions have become part of the planning process. Additionally, there's been a noticeable shift from commission-based products to fee-based structures, which often make sense dependi...”
“Customers expect a modern digital approach when doing business, and the industry must make transactions easier than ever before. While clients want to transact digitally and virtually, they will still look to advisors for advice on more complicated financial planning matters.”
“The industry needs to continue evolving by offering simpler, lower-cost products that are easier for customers to understand. This simplification helps with education and broadens access to more consumers.”
“Advisor teaming is key to bringing new talent into the business and supporting their training and development locally. This team selling structure is essential for the industry's success moving forward, especially given the aging advisor population.”
“Technology advances have created efficiencies that allow the industry to remain effective despite a potentially shrinking advisor population. Virtual meetings and digital tools enable advisors to connect with more clients efficiently.”
“At BRIGHTHOUSE, we created an expert insights panel to provide advisors with specialized knowledge beyond just product manufacturing. This helps advisors build their businesses and differentiates us in a highly competitive industry.”
“The pandemic gave me the opportunity to reset and realize that much of my work could be done virtually, allowing me to spend more time with family and focus on personal health, including regular workouts and better sleep.”
“We are in a noble profession where the work we do—protecting families, saving for education, and planning for retirement—is complicated but critically important. Helping clients and supporting employees to advance their careers continues to motivate me.”
Podcast Description Small Steps, Big Wins. A podcast focused on the financial world and more. Paul Blanco, CEO of Barnum ...
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