2024 DSN Live at NACDS: 4 Minutes with UNFI's Andre Persaud
Andre Persaud, president and chief executive officer retail at UNFI (Cub Foods and Shoppers Food Warehouse), reintroducesΒ ...
President & Chief Executive Officer of Retail, United Natural Foods
Search every verified Andre Persaud interview, podcast appearance, and on-the-record quote β each transcript cross-checked by AI and human review to confirm speaker identity. Andre Persaud, president and chief executive officer for retail at UNFI (Cub Foods and Shoppers Food Warehouse), discussed the company's strategy in a September 2024 interview at the NACDS annual meeting. Persaud described Cub Foods as a 55-year-old banner with 80 stores in Minnesota, a combination of corporate and franchise locations, and stated that the chain was the most visited grocer in the state the prior year. He emphasized that franchise partners are "critically important" to the business and that the company is focused on demonstrating value to customers every day. Persaud outlined four strategic pillars for the company: value, in-store experience, digital engagement, and managing the day-to-day cost structure. He noted that 40% of shoppers approach grocery shopping from a digital-first perspective and said Cub is rethinking both its physical and digital experiences to engage younger customers, including offering personalized coupons based on purchasing behavior. While acknowledging that Cub previously operated in multiple states, Persaud said the current aspiration is to be the "dominant partner" for consumers in Minnesota before considering expansion beyond the state.
“Our franchise partners are critically important to the success of this business.”
“Last year we were the most visited grocer within the state of Minnesota.”
“We're demonstrating value to all of our customers every single day.”
“To win hearts and minds of the next quarter customers is really rethinking both their physical in-store experience and our digital experience, being a digital first approach on engaging with consumers.”
“40% of shoppers approach grocery shopping from digital first from mobile.”
“We offer a lot of personalization through coupons based upon customers' purchasing behavior.”
“The four pillars are value and store experience, digital, and just really managing the day-to-day cost structure of the business as their anchor going to FY24.”
“Today our aspiration is to be that dominant partner as consumers think about putting food on the table, and we have to demonstrate that first in our own backyard in Minnesota.”
Andre Persaud, president and chief executive officer retail at UNFI (Cub Foods and Shoppers Food Warehouse), reintroducesΒ ...
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