INBOUND 2016: Jeff Coon "Data Driven Marketing: The Science, Strategy, and Software for Success"
Build a successful marketing plan that not only gets results but allows you to prove those results to your clients, your boss andΒ ...
Senior Vice President & Chief Human Resources Officer, Dynavax
Search every verified Jeff Coon interview, podcast appearance, and on-the-record quote β each transcript cross-checked by AI and human review to confirm speaker identity. Jeff Coon, Senior Vice President and Chief Human Resources Officer at Dynavax, previously presented at INBOUND 2016 on data-driven marketing. In that talk, he discussed neuromarketing and the concept of speaking to the "buying brain" in sales and marketing communications)Skip. He described video as a tool for making human connections and cited case studies, including a campaign for an asphalt paving client that partnered with the Wisconsin Humane Society and grew a contact database by over 429 new contacts in three weeks. Coon also referenced a campaign for Lakeland Industries that used buyer persona research to create an e-book downloaded over 2,700 times. Coon emphasized the importance of building trust and authenticity in marketing, stating that people want to do business with those they "know, like, and trust." He recommended using data and analytics tools such as Hotjar for website optimization and encouraged marketers to "strive for progress, not perfection" by launching campaigns and improving them based on data. He also noted that language can influence behavior, citing a study where words associated with aging caused people to walk slower)Skip.
“We need to be talking to the buying brain in any of our sales and marketing communications; we need to build trust. We have to let that primitive part of the brain know hey this person isn't here to take advantage of me, they're not here to harm me because then you're more receptive to messaging.”
“Video is a great way to speak to that buying brain; it makes a human connection and we can see that executives are using it and sharing it with colleagues to make purchase decisions.”
“We just simply set up an iPad so a salesperson could do a 52 and 52 interview series, bringing in industry subject-matter experts, recording and sharing valuable video content that attributed to nearly 1 million dollars with a premium for the agency.”
“Words can definitely affect what we do in a purchase decision. For example, a study showed that people primed with words associated with aging walked slower, demonstrating how language influences behavior.”
“Coke and AT&T had a brand lift and better recall after sponsoring American Idol because they weaved their message into the story of the show, while Ford's traditional TV spot resulted in decreased brand recall.”
“We created a campaign called the Dog Days of Summer for an asphalt paving client, partnering with the Wisconsin Humane Society to offer free strobe collars for dogs, which helped build trust and grew their contact database with over 429 new contacts in three weeks.”
“For Lakeland Industries, a smaller player in firefighter turnout gear, we used buyer persona interviews and online forums to identify challenges, then created an e-book on firefighter training that was downloaded over 2,700 times, effectively building brand awareness.”
“When our sales pages have a qualified opportunity, we create a custom landing page with a personalized video, then track if the prospect opens the email, visits the page, and watches the video to tailor our next communication effectively.”
“Tools like Hotjar provide heat maps and video recordings of website usage, allowing marketers to see exactly how people interact with their site and optimize accordingly without guessing.”
“With today's data and analytics tools, we encourage striving for progress, not perfection. Do your homework, build a solid strategy, but get something out there and focus on continuous improvement driven by data.”
Build a successful marketing plan that not only gets results but allows you to prove those results to your clients, your boss andΒ ...
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