Senior Vice President, General Counsel, Secretary & Sustainability Officer, Cathay General Bancorp
Search every verified May Chan interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. In a September 2025 interview on the podcast "Orange County Power Players," May Chan, then serving as Chief Operating Officer of Americor, discussed the company's debt resolution services and her approach to operational leadership. Chan stated that Americor's mission is "to help families take back control of their finances," and described the company's flagship debt resolution product, which she said negotiates with creditors to reduce customers' debt by an average of 40 to 50%. She noted that since inception, Americor has enrolled over 450,000 customers and settled over $4 billion in debt. Chan also described her management style as switching between "zooming out" to align with the CEO's vision and "zooming in" to ensure execution, and identified the challenge of "how to do more with less" as a key concern for executives. Chan emphasized the importance of leadership centered on "creating trust, inspiring others and building a long-lasting relationship where people feel seen, heard, and valued." She also spoke about her personal goal to make career advancement easier for other women, noting that she had few female role models during her own career. Chan holds a master's degree in project management from the University of Wisconsin and a bachelor's degree in economics from the University of Washington, and has held senior roles at Mr. Cooper and Discover Home Loans.
“At Americanore, our mission really is comes down to one thing. It's to help families take back control of their finances. And we work with people who feel the overwhelmingness of the way of the debt that they unfortunately occurred and giving them the path forward and the one that one path forward that they feel possib...”
“The credit card debt in the US today is out of control, right? As we all know. It's about $1.2 trillion and that breaks down to roughly about 11,000 per household. And here's a kicker. The average interest rate on the existing credit card accounts now is over 21% APR and for the new credit cards that has been issued is...”
“At Americanore, we use everything we have learned, our market experience, our data and our understanding of consumer behavior to help families break free from high interest debt and start building a stronger financial future for them.”
“We offer a really wide range of financial solutions to meet different financial needs from our customers because no two customers are exactly the same. On the secured side, we have traditional first and second mortgage loans with over 800 product options including HELOC, home equity loans, cash out refinance, return ra...”
In this episode, Danny talks with May Chan. She's the COO of Americor and helps people get out of debt and save money.
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