Chairman, President & Chief Executive Officer, Lincoln National
Search every verified Ellen F.s.a. interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. In a September 2022 interview on NYSE Floor Talk, Ellen Cooper, who had been President and CEO of Lincoln Financial Group for two months, discussed the company’s focus on providing financial protection and security for everyday Americans. She stated that the company was executing on its current strategy by building products that meet customer value propositions, modernizing its technology to become more digitally enabled, and focusing on talent and corporate culture, including practices around diversity, equity, and inclusion. Cooper noted that she had been with Lincoln Financial for 10 years before becoming CEO, and highlighted internal promotions, including four direct reports and about 35 of 75 people in the next leadership level who were promoted internally over the previous two years. She also described a new enterprise-wide recognition program called "shout out" that she said had been successful in recognizing employee contributions.
“At the end of the day what we do at Lincoln Financial is we provide financial protection and security for everyday Americans and so what we do and what we did through the pandemic to be able to provide that has just been incredibly valuable.”
“We are really executing on a number of areas related to our current strategy. We offer a lot of products around financial protection security and we are continuing to build product that really meet customer value propositions.”
“We're doing quite a lot to modernize our technology because at the end of the day we like many other financial services companies are very much digitally enabled.”
“We're really focused on our talent because at the end of the day we can't execute if we don't have a strong corporate culture which we do and also have really strong practices and processes around things like diversity equity and inclusion.”
“We really pride ourselves on building strong team and overall collaboration so that people work extremely well together but then we also do a lot as it relates to leadership development and we're building out programs around mobility so that people can move across the organization and find opportunities.”
“I was internal I worked for Lincoln for 10 years and became the CEO as part of that we have four people that were just promoted that are now direct reports to me and we have about 35 people in our next level down out of 75 that were internally promoted over the last couple of years.”
“We also have just developed a broad enterprise-wide recognition program so that when people are doing great things we're remembering to stop pause and celebrate and we call it shout out and it's just had tremendous success in recognizing all the great work and all the value add that our employees are doing each and eve...”
Lincoln Financial Group's recently appointed CEO, Ellen Cooper, tells us what it means to take on this role and what she's most ...
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