President, Arcbest
Search every verified Seth Runser interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. Seth Runser, president of logistics company ArcBest, said in a June 2025 interview that about 50% of the company's customers are shipping as usual while others are adjusting their supply chains in response to tariffs and other macroeconomic conditions. He stated that some customers have used inbound warehousing to delay tariff costs and that a manufacturer of kitchen components moved its production from Italy to the United States, with ArcBest partnering to help them navigate the American market. Runser said that after meeting with large customers, he identified three priorities: customers want logistics providers that are nimble, offer enhanced visibility into their supply chains, and communicate well. He noted that ArcBest's deal pipeline had increased roughly 55% since the start of the year, which he attributed to customers seeking a logistics partner during a period of ongoing disruption.
“Our approach to customers has always been to pivot quickly, adapt. And with offering multiple modes of transportation, robust capacity, we're able to respond to those needs.”
“We've seen some customers shift to domestic manufacturing and supplier options, especially with the 90 day pause, which helps them avoid tariffs until the product actually moves.”
“A company that manufactures commercial and residential kitchen components moved their manufacturing from Italy to the United States, and we partnered with them to navigate the American market.”
“When I was at an event with some of our largest customers, three key themes emerged: customers want nimbleness, enhanced visibility into their supply chain, and great communication.”
Seth Runser, President of logistics firm ArcBest, says 50% of clients ship as usual, while others pivot amid tariffs. He emphasizes ...
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