Andy White

Senior Vice President of Technology, Salesforce

Search every verified Andy White interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. Andy White, Senior Vice President of Technology at Salesforce, has discussed the company's deployment of Agentforce, an AI tool for sales productivity, at Dreamforce 2025 and in subsequent interviews. He stated that the tool has unlocked over $100 million in value for Salesforce and described its use as a 24/7 assistant for sales development representatives, automatically sending personalized emails to low-scoring leads and scheduling meetings. White noted that the agent's emails "beat human performance on day one" and that the quality of follow-ups has improved, with the first deal closed through an agentic follow-up that re-engaged a lead the human team had moved on from. He emphasized that the differentiator between a mediocre and a great agent is the focus and effort invested by business partners. White also addressed challenges in implementing agentic AI, including discomfort around automating deal approvals due to fears of unintended consequences. He advocated for rapid prototyping, sharing work early, and using multiple large language models for experimentationebb. White encouraged teams to embrace AI openly rather than feeling guilty about using it, and he expressed excitement about the potential for agents to assist with key pain points for sellers and employees, as well as the ability to use large language models to augment human capabilities.