How P&Gβs AI Factory is Powering Scalable Digital Transformation - CIO Seth Cohen | Technovation 978
We start with capability, not technology.β Seth Cohen, Chief Information Officer of $84B consumer goods leader Procter & Gamble,Β ...
Senior Vice President & Global Chief Information Officer, Pepsico
Search every verified Seth Cohen interview, podcast appearance, and on-the-record quote β each transcript cross-checked by AI and human review to confirm speaker identity. Seth Cohen, Senior Vice President and Global Chief Information Officer at PepsiCo, discussed the company's digital and data strategy in a 2021 interview on the Technovation podcast. He described the difference between analog and digital companies, stating that digital companies think of their product in a broadened sense that includes digital solutions for selling, manufacturing, and product development. Cohen noted that PepsiCo had signed a strategic partnership with Microsoft on the Azure stack and focused on making data analyzable to leverage AI and machine learning. He also highlighted the company's ability to move to 100% remote work in about 72 hours during the pandemic, attributing this to prior cloud relationships. Cohen emphasized the importance of cultural dexterity in global roles and cited an example of reverse innovation, where a cost-effective e-commerce solution from Asia was used to launch the snacks.com website in the U.S. within 30 days. In a 2025 interview on Technovation, Cohen, now Chief Information Officer at Procter & Gamble, discussed the company's "AI factory" approach, which he described as a platform providing instant access to data and AI algorithms to help developers scale solutions. He stated that P&G had reversed the trend of outsourcing IT talent by insourcing capabilities like data science and data engineering. Cohen reported that AI had improved out-of-stock rates by 15 percentage points through supply chain planning and demand signals. He encouraged embracing AI tools responsibly and said he did not believe AI would replace humans but would make them more productive. Cohen also mentioned that P&G had a technology advisory board focused on far-looking technologies, including quantum computing.
“The nice part about an AI factory approach is it's a platform that we can allow people to have instant access to the data within the data repository but then also instant access to the AI algorithms and therefore the developer spends a lot less time having to worry about how do I scale it because that comes out of the...”
“What we're finding more and more is the use cases of the capabilities we're trying to drive don't just end where a function begins and ends; it actually ends across the entire value chain.”
“We start with what's the capability we're trying to drive and then peel that back into what is the needed technology to bring it to life. Data is hard not just technically but from a change management perspective.”
“We improved our out of stock by 15 percentage points through AI leveraging supply chain planning, network planning, weather patterns, and demand signals. This is huge in our fast-moving consumer goods industry.”
We start with capability, not technology.β Seth Cohen, Chief Information Officer of $84B consumer goods leader Procter & Gamble,Β ...
Peter High speaks with Seth Cohen, the global CIO of PepsiCo, about data and digital. In this interview, we discuss the main difference between digital and analog companies along with PepsiCoβs digital agenda. We discuss how data strategy has evolved over the past 5-10 years, and a bit about PepsiCoβs own data journey. Lastly, we discuss cross-cultural communications lessons Seth has learned from living all over the world, the benefits of an East to West innovation path, PepsiCo's experience switching to an entirely remote workforce, among a variety of other topics. 0:00:00 Introduction 0:β¦
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