Paul Gosker

Chief Executive Officer & Co-Founder, Compass Mining

Search every verified Paul Gosker interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. Paul Gosker, CEO and co-founder of Compass Mining, discussed the company's shift from aggregating retail customers with third-party hosting providers to vertically integrating its infrastructure. He stated that Compass is now operating its own data centers and actively seeking to purchase more infrastructure to improve customer accountability and uptime. Gosker described this as a move to gain more visibility into energy contracts and deliver higher levels of service. Gosker also addressed customer communication challenges, noting that he took on the role of a customer support agent for weeks to understand the experience from the team's perspective. He acknowledged that the company has not effectively communicated the improvements it has made for customers, calling this "opaque" and "our fault." Gosker said he wants to draw attention to the positive work Compass has done through social media, articles, or interviews, and emphasized that customers often just need to know what is happening with their miners, even if the news is bad.