Chief Brand Officer, Inspire Brands (oversees Dunkin'; former President of Dunkin'), Dunkin Dunkin Donuts
Verified interview transcripts, podcast appearances, and direct quotes from Scott Murphy, Chief Brand Officer, Inspire Brands (oversees Dunkin'; former President of Dunkin') at Dunkin Dunkin Donuts. AI-verified speaker identity with full-text searchable transcripts.
“We do have some incredibly loyal customers when you think about it we uh every year we get rated the most loyal customer base and you know a lot of it is we just have great products right the coffee and the donuts are incredible um but it's really about our service so Duncan is a unique brand it's sort of in the fabric...”
“I'll be honest I said no to the avocado toast because that's felt like a stretch it was great and a huge success one of the best products we've launched it attracted a sort of new generation younger a little more female and so we've had a lot of success with that.”
America may run on Dunkin’, but Dunkin’ President Scott Murphy runs on a passion for great customer experiences. Join Holly O’Neill, president of Retail Banking at Bank of America, as she talks with Scott about changing the game around customer loyalty – and good coffee. #FinancialHealth #RetailBanking #CustomerExperience
Dunkin' President Scott Murphy joins Frank Holland and the 'CNBC Special: Taking stock' to discuss last night's Super Bowl ad ...
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