CEO and Chair of the Board of Management, Kpmg Nv Kpmg Netherlands
Search every verified Stephanie Hottenhuis interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. In a July 2022 interview, Stephanie Hottenhuis, CEO and Chair of the Board of Management at KPMG Netherlands, discussed the role of trust in her organization and in society. She stated that providing trust is the core business of KPMG's assurance environment, which has operated for 106 years, and that trust is equally important in the advisory business due to the confidential nature of client relationships. Hottenhuis observed that societal trust is eroding, noting that large groups of people mistrust or challenge topics such as the existence of COVID-19, the correctness of election results, and the premises of government decisions. She described her personal role in addressing this as being open-minded and curious about the motives behind others' actions. Professionally, she said her task as CEO is to invest in audit quality and culture at KPMG, including implementing processes that encourage speaking up and maintaining a tone at the top that supports such behavior. She emphasized that building a safe culture requires continuous effort and is not a one-time check.
“In our assurance environment for already 106 years of course providing trust especially in the financial markets is our core business. However in our advisory business it is equally important because the advice that we give is obviously given in a very confidential and trusting setting with our clients.”
“I would say that we all experience and can observe that societal trust is eroding. People, big cohorts of people mistrust or challenge or quiz a lot of things. Does corona exist, are the results of our elections correct, are government decisions taken on the right premise, and who are these people.”
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