Chief Executive Officer, Techtronic
Search every verified Steven Richman interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. In an April 2020 podcast appearance, Steven Richman, CEO of Techtronic, discussed the concept of balancing different areas of life, comparing work to a rubber ball that bounces back while other aspects are like glass balls that can be damaged if dropped. He also spoke about the importance of spirit over specific religion, stating that people need to bring their spirit to family, health, friends, and work. Richman introduced the idea of "two G's" — grace and gratitude — as essential components for one's spirit. He referenced a podcast from San Quentin prison as a way to gain perspective and appreciation for one's own circumstances during the COVID-19 pandemic.
“Our assessment was really clear. We had the gun to our head. We were this small little company trying to compete with global Giants. We didn't have the right culture. We clearly did not have the right people and part of that cultural element is we had zero focus on our user and understanding what their pain points are.”
“We had a disaster in a launch of a ERP system in 2017 and it led us to not being able to ship. You talk to our customers, they still remember. We had six months, three months, myself and other leaders were in our distribution center working non-stop in our DC because we messed it up. Why? We took empowerment to the ext...”
“our success is people the best people how do we recruit retain invest in the most diverse best employees of any company that is in the marketplace and and we mean the best how do we align that with our culture in a way that is significant and then how do we turn that into a one team mentality where everybody understand...”
“we didn't lay people off so that was a big Aha and our people we told our people it's not about saving a couple of bucks now like many of our competitors did which said we're going to say you're working three days a week or you're going to go on unemployment our Viewpoint was with our customers both our distribution pa...”
“four of them are made of glass but one of them is made of rubber meaning if you drop any one of the glass ones on it's destroyed even if it doesn't shatter it will be cracked it will never be the same rubber it'll bounce back and you know what that is that's work and everybody's work work work work it bounces back”
“i say it's two g's two g's okay not two grand but two g's okay so actuality can be two g's grace and gratitude oh i love that it's grace and gratitude that that's what you need for your spirit if you have grace and you have gratitude”
“the world is moving so fast that if you are not in a position to disrupt yourself you will be disrupted you're going to become the next blockbuster that's who you will become and that set the tone 14 years ago when we had a new team joined milwaukee tool we were this 450 million dollar company trying to get our identit...”
“if you're not willing to disrupt yourself if you're not really willing to look at your business and understand what you have to do to change to look for the next five years and the next 10 years down the road somebody else is going to disrupt you and how do you make sure that that doesn't happen and for us that's absol...”
“when we first started it was a small group of uh YouTubers and bloggers and and individuals in in the trades and we went from that small small group to where they became a family and they would come in and they'd harass us why can't we have this other product towards a mechanica contractor towards a remodeler and when...”
“the entire industry viewed lithium ion as poor cycle life no cold weather performance not hot weather performance you're it's not going to work why should I do lithium ion and our development teams created IP around Global patents around using lithium ion and power tools and attack people that believed that the only th...”
When Steve joined Milwaukee Tool as president in 2007, the company was 83 years old and sold a limited range of traditional ...
Steven Richman was appointed Group President of Milwaukee Tool in January 2007, and is responsible for all aspects of the business, to include: Milwaukee’s Power Tool, OPE, Hand Tool, Storage, PPE, Jobsite Lighting & Clean-up, and Accessory solutions; as well as the company’s Empire Level, and Imperial Blade divisions. As such, Mr. Richman oversees Global Product Development, Manufacturing and Operations for each division, as well as Milwaukee® Sales in North and South America. He has over 25 years of experience in the management of industrial, electrical, plumbing, and retail distribution…
... see you here so hello mr steve richman i'm so happy to have you on we use your video we usually shake hands walking on and ...
PHC News Editor Steve Smith and Milwaukee Tool Group President Steve Richman discuss how the company started to develop ...
Steve Richman, President of Milwaukee Tool Corp joins The Louis Carter Show this week. Even as companies have scaled back ...
Mechanical Hub Talks with Milwaukee Tool President Steve Richman about this year's NPS19, the company's direction and philosophy, and the future.
This video is about Steve Richman - Milwaukee Tool: Working with Amazon.
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