President, Hospitality, Amadeus It Sa
Verified interview transcripts, podcast appearances, and direct quotes from Francisco Rüter, President, Hospitality at Amadeus It Sa. AI-verified speaker identity with full-text searchable transcripts.
“we are concentrating on creating what is the first gds for rail as you know up until now we basically the rail distribution model has been a model of national distribution on their own systems and what we are trying to do now is create the first i would say gds so there's a lot of investment going into what we call the...”
“customer centricity is around how can we understand first of all is understanding the customer better but by the way understanding the customer from the front to the end of what it means to for him to get the travel service okay so what are his needs when how can we inspire him how can we influence a very early inspira...”
We caught up with Francisco Pérez-Lozao (SVP, New Businesses, Amadeus IT Group) at the Amadeus Rail Forum to talk about the rationale behind our New Businesses investments -- especially in emerging areas such as rail.
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