Towards a unified view of the customer - Interview with James McGourlay of OpenText
Today's interview is with James McGourlay, who is the Senior Vice President of Global Technical Services at OpenText, a globalΒ ...
President, Chief Client Officer, Open Text
Verified interview transcripts, podcast appearances, and direct quotes from James Mcgourlay, President, Chief Client Officer at Open Text. AI-verified speaker identity with full-text searchable transcripts.
“we interact with our customers in many different ways you know whether it's it's you know in on the our websites our web stores you know the online stores um or it's through you know our billing departments and and those types of things so we're interacting with our customers in a number of ways and many of these syste...”
“I do agree that big data is is is a bit I wouldn't say overhyped but uh it's it's not the be be all and end all the be all and end all is a business result that you're able to derive from you know pulling that data together and then getting the analytics and and massaging the data into into a report that that that beco...”
Today's interview is with James McGourlay, who is the Senior Vice President of Global Technical Services at OpenText, a globalΒ ...
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