Eric Yuan

“I think two things. First of all, at that time my passion was very straightforward cuz you know WebEx is more like more more like my baby, right? I feel like I worked so hard for so many years. I let the customer down. I really want to wanted to fix that problem. But Cisco does not want me to to start over and I had no...”

— From Capital-Efficient Growth (with Zoom CEO Eric Yuan & Veeva CEO Peter Gassner), Family Cartoon (May 01, 2022)

“I thought, yeah, maybe we don't need to do it, but also I thought it doesn't matter, right? What matters for Zoom is the great product and the customers. Whether you take some more money, you don't take some more money, right? It's all fine. It would all work out.”

— From Capital-Efficient Growth (with Zoom CEO Eric Yuan & Veeva CEO Peter Gassner), Family Cartoon (May 01, 2022)

“On a peak day in the end of 2019, our daily meeting participant was around 10 million. Last March, April, and March 2020, it all the way jumped to 300 million. So good news we survived because of the product architecture because on day one you know based on our design you know we really you know challenged us a questio...”

— From Eric Yuan and the Future of Zoom, The Innovators Studio (October 01, 2021)

“I think you know in the future with more and more benefits I think a lot of new innovation can be built upon that as is extremely important for the future innovation. We would like to transform our business to become a platform company so meaning not only you know do we have a video call like this because imagine you a...”

— From Eric Yuan and the Future of Zoom, The Innovators Studio (October 01, 2021)

“I think a huge opportunity ahead of us tele medicine telly house are going to be are going to become mainstream right and also you look at the you know even for the senior remote care right also you need enough binaries as well not to mention for the operating room right and how to support the live surgery Imagine a do...”

— From Eric Yuan and the Future of Zoom, The Innovators Studio (October 01, 2021)

“I think the future workplace let's start from workplace and the the future of workplace will will not be like today's workplace the future of workplace more like a mentoring a coaching place to facilitate in the group activities I think that's very important you really do not need to give every employee a desk anymore...”

— From Eric Yuan and the Future of Zoom, The Innovators Studio (October 01, 2021)

“Technology wise is I think we are living absolutely in the right time because there's so many new things I think that where we we feel like there's a new technology that can truly help us to think about something we never thought about before in the history you know like you know space traveling right nobody thought ab...”

— From Eric Yuan and the Future of Zoom, The Innovators Studio (October 01, 2021)

“FY27 is off to a good start, continuing the momentum from FY26. Q1 revenue grew 5.5%, exceeding the high end of our guidance and among our best growth rates in recent years. This progress underscores the increasing value of our system of action for modern work.”

— From $ZM Zoom Communications Q1 2027 Earnings Conference Call, EARNMOAR (May 21, 2026)

“In Q1, a major government contractor came back to Zoom for the full suite of Zoom workplace phone events and webinars in a seven-figure ARR deal, displacing Teams and Cisco calling. The customer chose Zoom to meet stringent government security requirements and unlock insights from live communications data to support it...”

— From $ZM Zoom Communications Q1 2027 Earnings Conference Call, EARNMOAR (May 21, 2026)

“We are excited to announce our board has authorized an incremental $1 billion share repurchase. This reinforces our board and management team's confidence in Zoom as we continue to leverage our strong cash flow and balance sheet to drive shareholder value.”

— From $ZM Zoom Communications Q1 2027 Earnings Conference Call, EARNMOAR (May 21, 2026)

“In my view, when I talk to so many customers but now they all view like Nvidia or the open eye and soic as AI company everybody cost I'm I'm not sure because cost from a cost perspective they think any other software company the AI company I think that's naturally I think that's right because whenever the new technolog...”

— From $ZM Zoom Communications Q1 2027 Earnings Conference Call, EARNMOAR (May 21, 2026)

“So I think first of all you look at the P AI error for any of us to complete a task normally it will need a two step right step one you and I have a zoom call or inerson converation right let's say I'm a s you know rep I talk with you you are potential customer after zoom call guess what I look at my manual notes and l...”

— From $ZM Zoom Communications Q1 2027 Earnings Conference Call, EARNMOAR (May 21, 2026)

“I really do not think we need to work over five days, because literally we all will employ so many digital agents, right? And I think we all have more time, you know, for human to human interaction like this.”

— From Zoom CEO Eric Yuan: Why the Five-Day Workweek is Over | WSJ Leadership Institute, WSJ News (April 06, 2026)

“Literally, I made a huge mistake. We hired more than 6,000 employees within 18 months window. Complete the culture completely broken.”

— From Zoom CEO Eric Yuan: Why the Five-Day Workweek is Over | WSJ Leadership Institute, WSJ News (April 06, 2026)

“I personally guarantee you Zoom works. Reason why because engineer hard work. So this is back to the engineer because you know on day one and we know if you want to build a very scalable architecture you need to make sure anytime if you have like a one times 1,000 times more traffic that your architecture support that...”

— From Fireside Chat with Eric Yuan - 2026 NAE National Meeting, National Academy of Engineering (February 18, 2026)