Good to see you all. It's really great you're all here in person, and of course a very warm welcome to everyone online. Welcome to this Unilever investor event for 2024. It was already great to connect with many of you over lunch, and I hope you also got to meet some members of the team. I hope you have detected from those encounters a surge of confidence and some momentum that's currently running through the company, combined with a sense of humility because we are still at an early stage of the transformation of Unilever.
Today we want to update you on that transformation and share progress we are making against the Growth Action Plan, or the GAP, that we launched a year ago — where we are on track, and probably more importantly, where we have real work to do. The Growth Action Plan was a targeted intervention at the time, an operational plan to improve our growth, underpinned by a strong focus on building back the bank of gross margin. It was not a new strategy, and I said we probably needed a bit more time to accomplish that well. I'm pleased to say that work is now complete, so we want to share that new strategy with you.
You won't be surprised to learn that it builds very much on the existing strength in the business and on the strong progress we have made over the last 12 to 18 months. We'd like to think that what we are sharing today is a strategic embedding of that Growth Action Plan. The title we have chosen for the route going forward is our Growth Action Plan 2030. I will spend about 10 minutes updating you on progress, then about an hour walking through the different elements of GAP 2030, with videos from some of our senior leaders. Then we'll take a break, and after the break, Fernando will pick up on ways in which we are accelerating the transformation and what GAP 2030 will mean in terms of value creation and the financial algorithm. After that, we're very keen to hear from you — responses as well as questions — as we have an hour for Q&A.
There's been a lot of activity over the last year — organizationally, operationally, and financially — and we have made significant choices to accelerate the Growth Action Plan. At this stage, I think it suffices to say that we are ending 2024 with a better operational grip, a stronger organization, a sharper portfolio, and as a result, positive momentum in our business. The last year has also seen a significant refresh of our leadership team — new BCEs, new roles, and new expectations. It started with the appointment of our new chairman in December of last year, and subsequently we have changed five positions on the Unilever board, with a sixth coming up with the appointment of Beena Vinod in January 2025. At the executive level, 60% of the Unilever Executive are new to their roles, and a quarter are actually new to Unilever. I believe this injection of external talent will remain an important element going forward.
A year ago, when we launched the Growth Action Plan, we said we would fix the fundamentals of our performance and business, focusing on three things: one, improved volume top-line growth; two, building back the bank of gross margin; and third, improved competitiveness — i.e., better market shares. We see that increased focus resulting in improved performance. In quarter three, we delivered our fourth consecutive quarter of volume growth, and importantly, all business groups were delivering positive volumes. On gross margin, we achieved our initial aim of returning to pre-pandemic levels, a bit earlier than anticipated, largely due to refocused prioritization on net productivity. With that gross margin improvement, we reinvested behind our brands — brand marketing investment is on track to be the highest in percentage terms in more than a decade. Following that, we boosted profitability and EPS growth of 16%.
A key element in this journey is rigorous focus. Through increased investment behind our 30 power brands, we see that focus paying off. Year to date, these power brands were growing 5.6%, ahead of the company average, with healthy volume growth of 4.1%. Power brands represent 75% plus of our turnover. But very importantly, that is not a zero-sum game — other brands have a distinct and important role to play, and our commitment to these brands was demonstrated by the fact that they too returned to volume growth in the third quarter. It's very clear that strong focus on the power brands is very important, including ensuring these brands drive fewer, bigger, and better innovations.
Innovation is such an important part of our story. From the moment I arrived, I felt that our innovation delivery was not matching the strength of our brands or the quality of our R&D. I feel that is changing. We have a very clear framework and ambitious goals: we want to build, on an annual basis, 10 to 15 platforms, each generating about 100 million euros of incremental turnover over time, and we want to double the average size of innovation with a base year of 2021. We have defined 12 of those platforms for 2024 and are on track for all of them to become 100-million-euro platforms. We also reached in 2024 a doubling of the average size of innovation versus the 2021 base year. That is positive and encouraging, but over time we need to go to almost quadrupling. We've started good stuff but have much more to do.
Getting back to the third area of focus — improved competitiveness, i.e., market share — the first thing to note is that our coverage of market share comprises about 70% of our portfolio. Some faster-growing parts of the portfolio, including Prestige Beauty, Well-being, Food Solutions, and our out-of-home ice cream business, are not included. That still means we need to make progress on the 70%. We are seeing ongoing improvements, with improved readings particularly over the last three months. On a moving annual basis, it will take a bit before we get into real positive territory, but I'm positive we will get there in 2025 based on recent results.
All in all, encouraging progress, but as I've said a few times, we're under no illusions. We have a lot to do. On the concept we introduced to drive greater discipline on execution — unmissable brand superiority — it's a rigorous process that can be a game-changer, but it also reveals gaps we need to close. The good news is we are now looking at the gaps and closing them. Another area to improve is premiumization — such an important global trend — and we are still under-indexed, though making progress. We will talk about that this afternoon.
In implementing the Growth Action Plan, we have followed some very simple mantras. First and foremost, doing fewer things better with greater impact. Second, scaling our strengths and replicating successes faster across the company. Third, unmissable brand superiority — when we have areas of underperformance or gaps, we need to address them and move on. And fourth, making Unilever a more performance-oriented business. I think we've made progress against those objectives — enough to give us confidence to move to the next stage of the transformation.
As you would expect, in considering the next stage, we've done our homework — looking at trends, consumer data, category data, channel data, and the wider macroeconomic context. I would highlight in particular the speed of change in consumer behavior, including how and where they shop, and the dramatic advances in digital and AI. These themes play out a lot in our plans going forward. Let me reiterate that the new strategy builds directly on the Growth Action Plan, but GAP 2030 is more comprehensive. We've looked at all constituent parts: the strategic goal, strategic choices, and the elements that will underpin the kind of company we want to be — sustainability and a winning culture. But of course, it starts with our purpose — what kind of company do we want to be.
When I joined the company back in 1997, the company's purpose was to meet the everyday needs of people everywhere. That phrase resonated with me. Since then, many things have changed — sustainability has grown in importance, and my predecessors worked hard to establish Unilever as a leader in this field. Our prior purpose was 'making sustainable living commonplace.' Let me be clear: sustainability will remain of significant importance to Unilever, but equally, as a leadership team, we felt it was right to make a shift and reorient our purpose back to the consumer. Our new purpose is 'brighten everyday life for all.' It builds on the purpose that first resonated with me in 1997 but takes it beyond a reactive meeting of everyday needs to a greater focus on creating demand and making markets.
In anchoring ourselves back with the consumer, our new purpose speaks to making those moments that define people's everyday lives a bit more joyful, convenient, efficient, and sustainable — whether through elevating the taste of a meal, making cleaning a better and more sustainable experience, or bringing superior beauty and personal care products that boost confidence and self-esteem. We unveiled this new purpose last week with our people, and it created a lot of excitement and anticipation. The Unilever community is ready, and the time is right for a refreshed expression of our purpose — a new purpose for a new era.
Let me go through the other elements of GAP 2030, starting with the strategic choices. There are three important pillars where we have chosen to focus to get our biggest returns, where we want to excel in demand creation, and what capabilities we need to accelerate. Doing fewer things better with greater impact has been very key, and we've started to see what happens when we put the full might of the company behind that focused agenda. In practice, that means a focus on 30 power brands and 24 markets — 30 power brands constitute more than 75% of turnover, and 24 markets constitute around 85% of turnover.
After the separation of ice cream — which we are confident will be completed by around this time next year — we will have four business groups making a broadly similar contribution to turnover, but each playing a distinct role in the portfolio. Fernando is going to talk about that in more detail. After the ice cream separation, we will be left with a simpler, more coherent business anchored in those 30 power brands. These brands drive the overwhelming majority of turnover and profit. Power brands can be scaled regionally or globally and benefit from company-wide interventions like unmissable brand superiority. Around 30 is the right number. Once ice cream separates, we will add four brands from Beauty and Well-being — Aimee, K18, Hourglass, and Nexus — all brands that premiumize our portfolio.
The business groups are anchored in power brands and managed through 24 markets representing approximately 85% of business. The nature and scale of changes are quite significant, so let me explain the new operating model. The top 24 markets, which we call business group lead markets, have four characteristics: they will be run by the business groups with end-to-end decision rights and P&L responsibility; they will be design markets for global innovation and new technologies; frontline sales resources will be segmented by business group for seamless integration between category strategy and market execution; and supply chain will be managed by business group. By contrast, the remaining markets — representing 15% of turnover — will be managed as 'one Unilever' markets with a separate P&L and one customer development team per country representing all categories. These markets will be takers of global innovation first rolled out in the business group lead markets, with deliberately lean resources.
This focused approach has enabled us to identify our biggest priority opportunities. First, doubling down in India, building on a significant presence — Unilever's second-biggest geography. Fernando will talk more about that. Second, accelerating our fast-growing Well-being and Prestige businesses, including the international rollout of successful brands. Third, premiumizing our business in the US. Fourth, growing select emerging market powerhouses — Brazil, the Philippines, and Indonesia. And fifth, shifting our portfolio toward a more premium, specialty-channel-oriented portfolio in Europe.
Let me focus on doubling down in India — perhaps our single biggest opportunity over the next couple of years. India has always been a Unilever stronghold, but its performance over the last decade has brought this into sharper focus. By any measure, our India business is fantastic — strong, resilient, with very enviable market shares that have grown considerably over the last three years. In 2024, our focus remained on driving competitive volume growth. We've continued to stabilize and grow market shares into the latest reads, which is super important after a period of strong growth. Our India business is a phenomenal strength to the company.
India is evolving fast as an economy — annual household incomes are going up, which opens significant opportunities. India will be important for all four business groups. If GDP per capita rises, so does per capita consumption growth, giving upside for each group through unmissable superior brands, premiumizing the portfolio, or digitizing the entire value chain. GDP per capita in India today is about 2,400 euros. We expect it will go up to 4,500 by 2033 — an 85% increase. When that happens, spend in fabric cleaning alone increases by 8 euros per capita. Leaving everything else constant, that upside for us is 2 billion euros — just getting our fair share. We've seen this before: the Philippines had a similar GDP dynamic starting in 2008, contributing significantly to our business growing from 500 million to 1.4 billion. You will hear more at the HL investor day on November 29th.
The second area of focus is the acceleration and internationalization of our Prestige and Well-being businesses. Over the last 15 quarters, the combined business has consistently grown double digits, with combined turnover close to 4 billion euros. Together, these represent a quarter of our Beauty and Well-being business — we've built critical mass in this attractive part of the market. Our Prestige business is already 40% international (60% US, 40% international), while our Well-being business is 10% international, 90% US. At the time of acquisition, these brands were all acquired with geographical expansion in mind. We see Europe and China as important destination geographies, and India will be an important market, mostly for Prestige Beauty brands. Priya will talk about that more later.
Now let me turn to the 'Excel' pillar — this really gets to the heart of our 2030 Growth Action Plan. This is the consumer-facing side of the strategy, and we have identified five areas where we need to excel to win: first, creating unmissable brand superiority; two, multi-year and scalable innovations — fewer, bigger, better; three, premiumizing our portfolio; four, anticipating trends through a significant boost in social-first demand creation; and finally, tapping better and faster into channels where growth is. Let me go through each briefly, and then several of our leadership team members will show how these Excel concepts are coming to life in their businesses.
The first is making our brands unmissably superior. We are approaching superiority in a more holistic way, using a structured and granular approach across six pillars with 21 input metrics, all weighted by significance. When we introduced unmissable brand superiority last year, around 70% of our brands already achieved superior scores in the eye of the consumer, but the challenge was that we didn't have enough brands actually growing in superiority. We need to get to at least 80% of our portfolio being superior to competition, with a bigger percentage being flat or growing. We are well under way, with coverage of about two-thirds of our turnover. Two areas where we needed to step up were proposition — where some brands were not perceived as sufficiently differentiating or fully on-trend — and packaging, particularly the need for more premium packaging in the view of the consumer.
We're going to listen to Eduardo, our Chief Marketing Officer for Home Care, and Nora Hernandez, our Chief Marketing Officer for Personal Care, who will talk about how we are addressing proposition and packaging. Let me illustrate with an example in Foods — Hellmann's in Brazil. The beauty of the UBS approach is finding a clear link between cause and effect. With Hellmann's Brazil, we had three limiting factors: the quality of the packaging, the superiority of the product itself, and salience — showing up in the right moments and the right way. Those have all been addressed, and with a new range launched since, our value share on Hellmann's has jumped by over 250 basis points, with continued growth momentum.
The second area where we intend to excel is multi-year and scalable innovation. The level of innovation has not done justice to the strength of our brands or our world-class science and technology. We have failed to produce enough market-making innovations in high-growth premium spaces, and that is something we're changing. Our agenda: making innovations bigger, bolder, and better; exploiting our deep expertise in cross-cutting R&D platforms like microbiome that fuel multiple brands and business groups; and increasing R&D investment year on year. We are confident because we see progress — 12 innovations for this year becoming 100-million-euro platforms across all business groups. They are all supported by science and technology, address core benefit spaces, and give us potential to own and grow key segments in premium over a multi-year period. Let me turn it over to Eduardo now to bring these themes to life in Home Care.