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Pontus Lindwall
President & CEO, Betsson

Gaming in the Nordics 2026 - The industry's perspective:Reflections, Pontus Lindwall & Birgitte Sand

📅 Jul 21, 2026 Gaming in the Nordics 12 MIN 2 VIEWS 53 SEGMENTS · 4 SPEAKERS

What Pontus Lindwall said

Written from the verified transcript and checked against it. Every figure links to the moment it was said.

Pontus Lindwall, President & CEO of Betsson, discussed the Nordic gaming market's regulatory landscape, describing it as having 'five speeds' and noting that while the region's infrastructure is advanced, monopolies have held back progress. He argued that competition is not fair because regulators and states retain lottery monopolies for financial reasons, not due to gambling problems. Lindwall advised Finland, which is close to releasing regulations, to prioritize channelization by ensuring decent tax levels, full-fledged products, and marketing possibilities. He criticized dialogue with regulators, saying Sweden and Finland 'closed the door,' Denmark was open, and Norway was 'hopeless.' He emphasized that regulators and operators are on the same side, and suggested using AI to combat illegal gambling. He noted that unlicensed operators in Sweden report 10 times higher player value, and expressed preference for markets like Italy, Denmark, and Sweden, hoping Finland will match Denmark.

Key takeaways

  1. Competition in Nordic gaming is not fair because states keep lottery monopolies for financial reasons, not due to gambling problems.
  2. Finland should focus on channelization by ensuring decent tax, full product offerings, and marketing possibilities for licensed operators.
  3. Dialogue with regulators varies: Denmark was open, Sweden and Finland closed the door, and Norway was hopeless.
  4. Unlicensed operators in Sweden report 10 times higher player value per player than regulated markets.

Numbers and commitments

FigureWhat it refers toTypeAt
10 times higher player value per player on unlicensed Swedish market metric 7:23

Chapters

  1. 0:00Nordic market speeds and monopolies
  2. 2:28Fair competition and regulator treatment
  3. 4:58Advice for Finland's regulation
  4. 5:33Dialogue with Nordic regulators
  5. 7:00Fighting illegal gambling
  6. 8:44Engaging with big tech and EU
  7. 9:20Comparing illegal market numbers
  8. 10:29Favorite European jurisdictions

Questions asked in this interview

12
  1. 0:24Hello everyone. Can you hear me?
  2. 1:03So, we're going to reflect a little bit and ultimately it's about making all of us remember and reflect on what you just told us, right?
  3. 1:24It sounds so bad having five different speeds in such a small area in the world, right?
  4. 1:37So, is it a special problem for you?
  5. 2:28Are they acting fair and are they being treated fair by the regulator or more?
  6. 4:22But a piece of advice to fill in, what would that be?
  7. 5:33So, Pontus, is it really hard work to have a dialogue with regulators in the Nordics? Is it hard?
  8. 5:58What is the best way going forward?
  9. 7:00Could you do more or are you actually?
  10. 8:12Is it possible for a huge business like yours to actually get a voice straight to government to talk with ministers?
  11. 8:44Can you support that initiative as well?
  12. 9:20Are your numbers higher when we talk about the legal market?
Host 0:00 ↗
Before we let Pontus go, we have a lovely person to join us on stage, which is Big Sand, the CEO of Big Sand and Associates. And for you all, if you have any questions, please feel free to ask them at the end of this segment. The floor is yours.
Big Sand 0:24 ↗
Thank you. Hello everyone. Can you hear me? Yes. Lovely to see you now. I was having my back to you all. So, hello. And once again, thank you to BC for having all of us. It's lovely here. And Pont, I know you so well. And I've been a fan of that simple reason that you were one of our first licences back in 12.
Pontus Lindwall 0:47 ↗
Yeah, thank you for that.
Big Sand 0:49 ↗
And you're hanging on.
Pontus Lindwall 0:50 ↗
Yeah, we're hanging in there. Yeah.
Big Sand 0:52 ↗
Take that as a compliment.
Pontus Lindwall 0:53 ↗
Yeah.
Big Sand 0:54 ↗
For especially Anders and his team.
Pontus Lindwall 0:57 ↗
So, that's great. We need operators to be licensed and stay on in the country, right?
Big Sand 1:03 ↗
Yeah. So, we're going to reflect a little bit and ultimately it's about making all of us remember and reflect on what you just told us, right?
Pontus Lindwall 1:14 ↗
Yeah, closer. Yeah. Or I can speak.
Big Sand 1:19 ↗
So, we spoke about the Nordic country's five speeds.
Pontus Lindwall 1:24 ↗
Yeah.
Big Sand 1:24 ↗
And when you say something like that, it just Woo. It sounds so bad having five different speeds in such a small area in the world, right?
Pontus Lindwall 1:37 ↗
Yeah.
Big Sand 1:37 ↗
How does it look like for an operator to have these? I mean, you're used to different kind of speeds in Europe and everywhere. So, is it a special problem for you?
Pontus Lindwall 1:45 ↗
I don't think it's a special problem, but I think we maybe we expected the Nordics to be a little bit more forward-leaning and being faster because we have adopted it and the infrastructure very early and as you said we have functioning states that know how to regulate. So it's a little bit, but so that's on the one hand. On the other hand, we know that all Nordic companies love their monopolies and that is what has been pulling them back. And I think Finland has struggled and wants to keep the monopoly as long as it can, but now it has to give up.
Big Sand 2:28 ↗
Right, so now you touch upon monopoly is right and I'm not going to say any personal opinion on that one if I can help it. So fair competition. Do you see fair competition in the Nordic markets when you look at how the monopolies turned into sort of like still keeping part of their business a monopoly but also entering into a more liberalized part of the market? Are they acting fair and are they being treated fair by the regulator or more?
Pontus Lindwall 2:59 ↗
I think the regulator and the state of course who is behind the regulator has arranged it in a way so that they can keep a fair part of the gaming industry for themselves being the lotteries, but there is no real protection reason for keeping the monopolies for lotteries and things like that because they don't show much of a gambling problem. So I think it's more for financial reasons and I think to answer the question, the competition is not really fair.
Big Sand 3:36 ↗
Right. Right. So you also said that it takes a lot of cooperation between all the stakeholders in the ecosystem to really make it happen in a good way. Yeah.
Pontus Lindwall 3:48 ↗
It's a balance how to strike the right balance. And so obviously by saying that one you also acknowledge your responsibility as a big operator, right.
Big Sand 3:59 ↗
Yeah.
Pontus Lindwall 3:59 ↗
Yeah.
We tried to communicate with the regulators and unfortunately I guess Finland regulator is not here today which is a little bit weird that when they are very close to releasing regulations and they are working on it as we speak. I know that why don't they go here to learn? I mean it's not that far from Helsinki to here.
Big Sand 4:22 ↗
Right, and a piece of advice for Finland. I mean obviously we all of us in the room have a lot of experience. I can see very many experienced faces here. But at the same time it's easy to provide advice right when you're not in the very middle of it. So it's not always that regulators can share the reason behind a given legislation and a given way of regulating. But a piece of advice to fill in, what would that be?
Pontus Lindwall 4:58 ↗
Piece of advice would be to as we said here channelization that is actually the measurement of success. So if you want to have a high channelization and I think you need to have a high channelization to have a sustainable gaming market, then you need to have the things in order: you need to have a decent tax level, you need to have a full-fledged product, and you need to have the possibility for the licensed operators to communicate to the market with restrictions of course, but there needs to be some way of doing marketing.
Big Sand 5:33 ↗
So, Pontus, is it really hard work to have a dialogue with regulators in the Nordics? Is it hard?

26 more exchanges in this transcript

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Cite this transcript

APA, MLA, BibTeX
APA

Lindwall, P. (2026, July 21). Gaming in the Nordics 2026 - The industry's perspective:Reflections, Pontus Lindwall & Birgitte Sand [Interview transcript]. Gaming in the Nordics. CEOInterviews.AI. https://ceointerviews.ai/interview/1120866/

MLA

Pontus Lindwall. "Gaming in the Nordics 2026 - The industry's perspective:Reflections, Pontus Lindwall & Birgitte Sand." Gaming in the Nordics, 21 Jul. 2026. Transcript, CEOInterviews.AI, https://ceointerviews.ai/interview/1120866/.

BibTeX
@misc{lindwall2026_1120866,
  author       = {Pontus Lindwall},
  title        = {Gaming in the Nordics 2026 - The industry's perspective:Reflections, Pontus Lindwall \& Birgitte Sand},
  howpublished = {Interview transcript, Gaming in the Nordics. CEOInterviews.AI},
  year         = {2026},
  month        = {jul},
  url          = {https://ceointerviews.ai/interview/1120866/},
  note         = {Speaker-attributed transcript with timestamps}
}