From Liu Distinguished Visitor x President's Lecture Series: Eric Yuan, Zoom's CEO & Founder · · Liu Idea Lab for Innovation & Entrepreneurship
“I fundamentally believe the future of the world is about hybrid. Really not necessary to let employees to go to office every day. And also it's too aggressive to send all employees back to the home for such a long time. Essentially like, you know, three days a week we all go back to the home, two days in the office and vice versa, right? Or maybe giving employee choice, they can decide today working from home, tomorrow working office. Either it should be okay.”
On , Eric Yuan, Founder, President, Chief Executive Officer & Chairman at Zoom Video Communications, spoke about future of work during Liu Distinguished Visitor x President's Lecture Series: Eric Yuan, Zoom's CEO & Founder on Liu Idea Lab for Innovation & Entrepreneurship.
In a 2021 podcast appearance, Eric Yuan stated that Zoom offered free service to over 125,000 K-12 schools in 25 countries, attributing the decision to the company's value of "care." He predicted a hybrid future of two to three days in the office and two to three days at home, and expressed a vision for telemedicine where a doctor in Silicon Valley could serve a patient in Africa. Yuan also noted that during the COVID-19 pandemic, Zoom's product architecture and ability to increase servers were key to its success. In a 2026 interview with the Wall Street Journal, Yuan said he does not believe a five-day workweek is necessary, as digital agents will allow more time for human interaction. He described using an AI digital twin to deliver prepared remarks on a quarterly earnings call, stating it saved him time. Yuan also said that hiring more than 6,000 employees within 18 months was a "huge mistake" that "completely broke" the company's culture.