From Inky CEO: MSPs should be AI advisors #cybersecurity #artificialintelligence #technology #msp #ai · · CRN
“There'll be a zillion AI based solutions that you're going to have to sift through and nobody's gonna have time to do that.”
On , Dave Baggett, Cofounder at Inky, spoke about artificial intelligence during Inky CEO: MSPs should be AI advisors #cybersecurity #artificialintelligence #technology #msp #ai on CRN.
In a September 2025 executive roundtable hosted by CRN, Baggett advised that managed service providers (MSPs) should position themselves as AI advisors for their clients. He stated that AI is "going to be way too complicated" and that MSPs can "morph into the adviser" who can sift through a "zillion AI based solutions" and recommend a few. Baggett noted that while there may be a "window of opportunity" for MSPs in this role, the space could eventually be "subsumed by the big tech monopolies" like Google and Microsoft. Baggett, a University of Maryland alumnus and co-creator of Crash Bandicoot, previously co-founded ITA Software, which was acquired by Google. In a 2011 presentation to University of Maryland students, he discussed his entrepreneurial experiences, including the founding of a stealth-mode startup called Our Code, which he described as "fixing email." He characterized startups as "time bombs" and advised that entrepreneurs should "multiply your honest best guess of time and money needed by ten."