Inky CEO: MSPs should be AI advisors #cybersecurity #artificialintelligence #technology #msp #ai
In an executive roundtable hosted by CRN, executives from leading cybersecurity vendors dug into the promise and peril of AI forΒ ...
Cofounder, Inky
Search every verified Dave Baggett interview, podcast appearance, and on-the-record quote β each transcript cross-checked by AI and human review to confirm speaker identity. In a September 2025 executive roundtable hosted by CRN, Baggett advised that managed service providers (MSPs) should position themselves as AI advisors for their clients. He stated that AI is "going to be way too complicated" and that MSPs can "morph into the adviser" who can sift through a "zillion AI based solutions" and recommend a few. Baggett noted that while there may be a "window of opportunity" for MSPs in this role, the space could eventually be "subsumed by the big tech monopolies" like Google and Microsoft. Baggett, a University of Maryland alumnus and co-creator of Crash Bandicoot, previously co-founded ITA Software, which was acquired by Google. In a 2011 presentation to University of Maryland students, he discussed his entrepreneurial experiences, including the founding of a stealth-mode startup called Our Code, which he described as "fixing email." He characterized startups as "time bombs" and advised that entrepreneurs should "multiply your honest best guess of time and money needed by ten."
“If I'm starting an MSP right now, I'm going to be thinking a lot about how do I also become the like how do you use AI in your business expert? AI is going to be exactly the same thing. It's going to be way too complicated. So, it's a great place for an MSP to sort of morph into the adviser.”
“I know about 700 AI related technologies. Here's the five that you should probably use for what you're doing. And, you know, maybe it gets subsumed by the big tech monopolies and there's nobody left besides Google, Microsoft, and but there's going to be some window of opportunity, right?”
“There'll be a zillion AI based solutions that you're going to have to sift through and nobody's gonna have time to do that.”
“Google actually wanted to be there and they bought it last year for seven hundred million dollars β not all of which I got personally in case you're wondering.”
In an executive roundtable hosted by CRN, executives from leading cybersecurity vendors dug into the promise and peril of AI forΒ ...
University of Maryland alumnus David Baggett, Honors College Convocation Speaker, co-creator of Crash Bandicoot and co-founder of ITA Software (purchased by Google) gave a special presentation to Entrepreneurship and Innovation Program (EIP) students on August 29, 2011. EIP is a joint program of UM Honors College and Mtech. For more information about EIP, visit: eip.umd.edu
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