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Julia Hartz

Co-founder of Eventbrite, Eventbrite

Search every verified Julia Hartz interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. Julia Hartz, co-founder and former CEO of Eventbrite, has discussed the company's evolution from a ticketing service to a marketplace for live experiences, which she described as "the Etsy for live experiences." She noted that Eventbrite now focuses on helping event creators market their events and discover events through the platform, calling the shift in relationship with the consumer "the biggest shift." Hartz also reflected on the impact of the COVID-19 pandemic, stating that the company went from "record high ticket sales to negative revenue in 14 days" and that "something we had spent 14 years building was basically evaporated in the span of two weeks." She described the early days of the pandemic as "very dark, but very definitive," with no "gray moment." Hartz has also spoken about leadership and company-building. She said she "stopped trying to make people happy and stopped worrying about if I was doing a good job or not." Regarding Eventbrite's IPO, she recalled that "everybody said don't do it," but added that the process "forced us to codify who we are and what we're building." She attributed 70% of the company's success to work ethic and focus, and 30% to luck. Hartz expressed a negative view of the current fundraising environment for founders, calling it "a terrible thing" and stating that she does not "envy founders today who have to go out and raise a bunch of money." She also said she believes technology will be "a tailwind for live experiences" but cannot replace "the feeling you get" from in-person gatherings.

Selected quotes

Recent appearances

  • Leading through radical change with Julia Hartz of Eventbrite

    Back as the show’s first-ever ‘three-peat’ guest is Julia Hartz, co-founder and CEO of Eventbrite. The events industry has been transformed by the past three years, giving Julia the opportunity to evolve Eventbrite to better serve its key customers — event creators.  This week on How I Built This Lab, Julia goes back in time to review how she kept a ticketing service afloat when no one was buying tickets. Plus, thoughts on effective leadership from a public company CEO, and Julia’s tips for designing meetings that your colleagues actually want to go to.  Be sure to listen to Eventbrite’s o…

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  • How I Built Resilience: Live with Julia Hartz

    Founder Julia Hartz is reckoning with COVID-19's impact on the live events industry, which uses her company, Eventbrite, to sell tickets and market events. While her users are quickly pivoting to virtual events, Julia has been making tough decisions, which include laying off 45 percent of her staff. These conversations are excerpts from our How I Built Resilience series, where Guy talks online with founders and entrepreneurs about how they're navigating turbulent times. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell....

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  • Eventbrite: Julia Hartz

    In the early 2000s, Julia Hartz was helping develop TV shows for MTV and FX Networks, and seemed headed for a promising career in television. All of that changed in 2003 when she went to a wedding and found herself sitting next to a serial entrepreneur named Kevin. They started dating, and Julia eventually quit her job and joined Kevin in the Bay Area. In 2006 they married, and co-founded the online ticketing service Eventbrite out of a warehouse closet. 14 years after launch, Eventbrite is a publicly-traded company with 1,100 employees and offices around the world. PLUS in our post-script "Ho…

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  • Eventbrite (with Julia & Kevin Hartz)

    We're joined by two very special guests, Eventbrite CEO Julia Hartz and her cofounder, spouse and Eventbrite Chairman Kevin Hartz, to tell their story of building Eventbrite together (along with their lives and family) from the PayPal diaspora to bootstrapped business, unicorn status, IPO and now starting all over again in the wake of COVID with both a tragedy and a huge new opportunity in front of them as public company.  Sponsors: • Legora: https://bit.ly/acquiredlegora • Vanta: https://bit.ly/acquiredvanta • ServiceNow: https://bit.ly/acquiredservicenow26 • Statsig: ht…

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  • The Eventbrite Story | Julia & Kevin Hartz

    Husband and Wife duo Kevin and Julia Hartz, co-founders at Eventbrite, join us on the NEW ECONOMIES podcast show to share how they built one of the world’s largest event marketplaces, navigating a leadership transition after a decade as co-founders, surviving COVID when their entire industry (and revenue) shut down overnight, and why the future belongs to companies bringing people together. Timestamps: (0:00) Julia & Kevin Hartz (1:45) A Blossoming Relationship (3:40) The Aha Moment for Eventbrite (8:15) Ideas Outside Eventbrite (9:24) Eventbrite's First Year (12:50) The Product Market Fit M…

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  • A conversation with Julia Hartz & Ashwin Sreenivas

    Julia Hartz spent 20 years building Eventbrite through every major dislocation of the modern internet – the 2008 financial crisis ...

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  • Julia Hartz: How To Survive When 14 Years Of Work Is Destroyed In 14 Days!

    A small town ballerina with no business background, Julia Hartz had no guarantee that Eventbrite would work. What began as a bootstrapped startup she co-founded became a 20-year journey full of challenges, including a crisis like no other: COVID, wiping out the events industry almost overnight. But each challenge sharpened her leadership skills, and Julia ultimately turned Eventbrite into the powerhouse it is today before exiting on her own terms. In this episode, Julia shares how these moments shaped her leadership and taught her how to build, scale, and evolve a meaningful business, even wh…

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  • Build It Anyway: Julia Hartz on Courage, Community & Staying Present in the Moment

    What does it take to build something meaningful—and stay grounded while doing it? In this powerful episode of Stay A While, we sit down with Julia Hartz, co-founder of Eventbrite, to explore the mindset, courage, and quiet conviction required to turn an idea into a global movement. From launching Eventbrite at just 25 years old to leading one of the world’s most recognized event platforms for over two decades, Julia shares the lessons she’s learned about trusting your timing, embracing uncertainty, and staying present in high-stakes moments. This conversation is especially meaningful for women…

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  • How Culture Steers Through Crisis: The Eventbrite Story

    AUDIO-ONLY Version Guest: Julia Hartz, EventBrite Co-Founder & former CEO In a matter of days, Eventbrite went from growth to crisis, processing more refunds than revenue as live events canceled worldwide In this episode, Julia Hartz shares what it really takes to lead when the business you built suddenly stops working. Drawing on a 20-year journey spanning startup, hypergrowth, IPO, global expansion, and eventual reinvention, Julia reveals the leadership systems that sustained Eventbrite through massive technological shifts, from social media to AI. More importantly, she offers a candid l…

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  • How Culture Steers Through Crisis: The Eventbrite Story

    VIDEO VERSION! Guest: Julia Hartz, Cofounder & former CEO of Eventbrite What would you do if your company lost its revenue in just 14 days? In this episode, Julia Hartz shares the unfiltered reality of leading through one of the most extreme business crises in modern history. As CEO of Eventbrite, Julia navigated: • Negative revenue during the COVID shutdown • Mass event cancellations and customer backlash • High-stakes decisions with incomplete—but critical—information • The challenge of rebuilding a company from the ground up . This isn’t theoretical leadership advice. This is what lea…

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The summary and quote tags on this profile are produced with AI assistance from verified, first-person interview transcripts, then checked by our team to confirm the speaker's identity and the accuracy of every quote. See how we verify →