Personal Lines with Lucy Clarke
A conversation with the President of Risk and Broking at WTW.
President of Risk & Broking, Willis Towers Watson
Search every verified Lucy Clarke interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. Lucy Clarke, President of Risk & Broking at Willis Towers Watson, appeared on the "Voice of Insurance" podcast in April 2025, her first interview in three years following a period of gardening leave and her move into the role. She discussed the firm's strategy, describing the December 2024 investor day not as a reset but as a plan building on existing foundations, including a specialization strategy and a global broking platform now operating in 18 countries. Clarke stated that approximately 25% of premiums are currently processed through the platform, with a target of 90% in the top eight countries by the end of 2025 and full implementation by the end of 2026. Clarke addressed several areas of focus, including the use of artificial intelligence to convert unstructured data and compare policy documents, and the firm's MGA strategy, which includes the Verit MGA in the US with planned expansions into Great Britain and Europe. She described the current market as more competitive but still disciplined, with rate adequacy. On reinsurance, Clarke characterized the opportunity to build a new reinsurance business as "once in a generation," noting it is an organic build with an independent platform, though she said M&A is not ruled out. She emphasized the importance of client service, accuracy, and timeliness, and described cultural fit as a key criterion for potential acquisitions.
A conversation with the President of Risk and Broking at WTW.
--------- Willis Towers Watson Public Limited Company WTW Q4 2025 Earnings Call --------- In this video, we’ll cover the latest quarterly earnings results, key financial metrics, and business highlights from the most recent reporting period. 🔔 Don’t forget to subscribe and follow us on X for more updates: https://x.com/Fyfull2 Disclaimer: This video includes segments from official corporate earnings calls and presentations, used for educational and informational purposes under fair use (Section 107, U.S. Copyright Act). No affiliation or endorsement by the companies mentioned is implied. A…
Lucy Clarke, President of Risk & Broking at WTW, joins James and Ian for a refreshingly honest conversation on falling into insurance, finding your feet, and leading with conviction. From her start as a secretary in Houston to becoming one of the most influential women in the global (re)insurance market, Lucy opens up about what shaped her leadership, how risk and resilience show up in real life, and why we need to stop hiding behind jargon. Listen as we discuss… (01:14) How Lucy fell into insurance (07:38) What attracted Lucy to the energy market and how that path helped shape her approac…
Lucy Clarke is a dream interviewee. Of course, her position as President of Marsh Specialty and Global Placement, Marsh gives her a view of the market that only a very few peers would be able to rival, but it is her smart, no-nonsense and direct personality that immediately stands out. Given the global market is in such an agitated and interesting state, this makes for a really compelling and enlightening podcast. Lucy is a breath of fresh air and a really lively and charismatic interviewee. If I was a client I would love to have her fighting my corner with underwriters. I…
Source: https://www.podbean.com/eau/pb-bcau3-1848130 Today's guest is making a return to the show after a three-year gap.
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