14: La transformación digital en la banca puertorriqueña | con Camille Burckhart, Banco Popular
En este episodio, tenemos de invitada Camille Burckhart, la Vicepresidenta Ejecutiva, Chief Information & Digital Strategy Officer ...
Executive Vice President and Chief Information & Digital Strategy Officer of Innovation, Technology & Ops. Group, Popular
Search every verified Camille Burckhart interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. Camille Burckhart, Executive Vice President and Chief Information & Digital Strategy Officer at Popular, has discussed the bank’s digital transformation efforts and the challenges of balancing innovation with regulatory compliance. In an October 2024 podcast, she stated that Popular manages its technology investments by allocating resources across regulation, security, innovation, growth, and efficiency. She noted that the bank formed an internal technology group with over 700 employees after selling its subsidiary Evertec, and that it runs programs such as the Impact Fund, which she said has invested over $8 million in fintech and social impact startups in Puerto Rico. Burckhart expressed caution about blockchain and cryptocurrencies, stating she prefers to focus on artificial intelligence, which she said will transform banking similarly to smartphones. In a 2018 speech at the Animus Women’s Innovation Summit, Burckhart discussed the importance of disrupting mindsets and challenging expectations. She said that all companies will become "mini technology companies" and that technology is necessary for survival and relevance. She advised building teams, recruiting people better than oneself, and not taking criticism personally. Burckhart also noted that she began working at Popular 23 years ago in internet strategy, and that she was introduced at the event by her mother, who also worked at the bank as an executive.
“I started working at Popular 23 years ago, back when we called it internet strategy, not digital. At that time, there were no smartphones, and online banking was done by connecting through dial-up to check balances and make transactions on your computer.”
“One of the biggest challenges is balancing the speed at which we want to innovate with the reality of operating a 130-year-old company with legacy technology. Moving fast is complicated, especially when you have to comply with regulatory requirements.”
“At Popular, we don’t innovate just for innovation’s sake. We focus on solving real problems and accelerating processes that customers don’t want to do manually, like digital check deposits or sending money through mobile apps.”
“We recently sold our technology subsidiary, Evertec, and formed an internal technology group within Popular with over 700 employees to lead our proprietary technology strategy and digital transformation.”
En este episodio, tenemos de invitada Camille Burckhart, la Vicepresidenta Ejecutiva, Chief Information & Digital Strategy Officer ...
During her speech at the 2018 Animus Women's Innovation Summit, Camille Burckhart, Executive Vice President and Chief ...
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