President, Chief Executive Officer & Director, Unifirst
Search every verified Steven Sintros interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. On UniFirst’s Q3 2025 earnings call, Sintros reported consolidated revenues of $610.8 million, a 1.2% increase from the prior year. He stated that the company installed more new business than a year ago and that customer retention improved compared to the third quarter of 2024. Sintros said recent investments are beginning to yield measurable returns, evidenced by gross margin improvement and more effective execution. He noted that core laundry operations’ key operational costs continue to trend favorably. Regarding tariffs, Sintros said the company has not experienced significant headwinds but has seen some vendors increasing prices related to additional sourcing costs, with potential for future increases. He characterized the existing customer base as somewhat cautious in terms of investments in heads, with targeted reductions seen in some manufacturing sector companies. In a separate biographical interview, Sintros discussed his background as a founder and CEO in the gaming industry. He described learning from a commercially unsuccessful game that “passion will never make it on its own” and must be paired with humility about commercial aspects. He emphasized that “team play is so key” and that building a modern company involves using the maximum potential of teams to take better decisions. Sintros said the most important thing in a business is the people in it, and that motivated individuals applying interpersonal skills in teams produce outstanding results.
“Our third quarter consolidated revenues were $610.8 million, an increase of 1.2% from fiscal '24.”
“It is rewarding to see our recent investments beginning to yield measurable returns evidenced by gross margin improvement and more effective execution across the business.”
“To date, we have not experienced significant headwinds from the newly imposed tariffs. However, we have started to see some of our vendors increasing prices related to their additional sourcing costs and we foresee potential for future increases.”
“Our mission is to enable those employees and their organizations by providing the right products and services to do their job successfully and safely.”
07/02/2025 Q&A: 13:43 UniFirst Corporation provides workplace uniforms and protective work wear clothing in the United States, ...
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