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Patrick Costello on workplace culture

From Lessons in Leadership: Vanessa Broadhurst and Patricia Costello · · Steve Adubato

“We definitely are family first here I'll tell you that, with no exceptions. We celebrate pregnancies and births and adoptions and fostering, and there's a lot of cake eating that goes on around here on family occasions. And we have a very generous, I think, family leave policy. Everybody understands there's times in your life when you have to step away and take care of the family. And that is the definition I think of family first.”

Patrick Costello
Vice President & Controller, CSG SYSTEMS INTL INC
workplace culturefamily leavewellnessleadership

On , Patrick Costello, Vice President & Controller at CSG SYSTEMS INTL INC, spoke about workplace culture during Lessons in Leadership: Vanessa Broadhurst and Patricia Costello on Steve Adubato.

Lessons in Leadership: Vanessa Broadhurst and Patricia Costello
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Lessons in Leadership: Vanessa Broadhurst and Patricia Costello
Steve Adubato
Watch on YouTube
This episode of Lessons in Leadership features Steve Adubato talking with Vanessa Broadhurst, Executive VP, Global Corporate ...
Patrick Costello

About Patrick Costello

Vice President & Controller · CSG SYSTEMS INTL INC

Patrick Costello, principal of Evolve MGA, discussed the company's approach to cyber insurance in a November 2025 interview. He described the MGA model as suited for cyber insurance due to its ability to specialize in coverage and streamline the quote-to-bind process. Costello stated that Evolve's underwriting philosophy avoids overly technical cybersecurity questions, instead relying on industry class, revenue, and internal data, while also considering factors such as IT security investment and compliance with industry standards. He noted that the company's cyber policy is designed to respond as primary coverage to avoid confusion for the insured. In a separate appearance from March 2024, Costello, identified as a TD, addressed the humanitarian crisis in Palestine. He attributed the situation to what he described as "man-made starvation caused by the deliberate actions of the Israeli government." Costello stated that his objective at an upcoming European Council meeting was to secure conclusions calling for an immediate ceasefire, the release of hostages, and the supply of food, medicine, and electricity to Palestinians in Gaza, as well as a two-state solution. He noted that the European Union acts unilaterally on common foreign and security policy and that a small number of countries could block conclusions.

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