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Deep Kalra

Founder & Group Chairman, MakeMyTrip Limited

Search every verified Deep Kalra interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. Deep Kalra, founder and group chairman of MakeMyTrip and chairman of the IIMA Endowment Fund Board, appeared on the IIMA Endowment Fund Podcast on November 1, 2024, where he discussed his entrepreneurial journey and the role of the endowment fund. He recounted that MakeMyTrip initially struggled in India for its first five years due to low credit card penetration, poor internet access, and lack of consumer trust, but sustained itself by serving non-resident Indians traveling to India, who were more comfortable with online transactions. He credited the company's survival to avoiding heavy marketing spending in India during that period, and noted that a 2005 relaunch succeeded as the market matured, partly due to IRCTC's role in building trust in online payments. Kalra also spoke about the purpose of the IIMA Endowment Fund, stating that its goal is to help the institution remain a leading management school and prepare for future changes in education. He encouraged younger alumni to engage with the fund in small ways and advised students to fully commit to their studies, emphasizing that excellence and standing out are necessary for career advancement.

Recent appearances

Verified interview transcripts

Notable quotes

“I think you have to be all in. It's not a question of how much time. It's a question of in search of excellence that famous book we read. It's a question of that in pursuit of excellence you get the best you can because you have to stand out. Only one or two companies in that whole vertical are going to work. Only one or two people in that entire department might get promoted. You want to move fast, you want to be a ”

“The whole purpose of the endowment we don't want to forget for a minute is to help alma mater ensure we remain numero uno for you know decades to come I'd love to say for a century but I think we don't know how far that'll or what we'll be but we have to think forward. We have to be future proofed. We have to be ready for the changes in management education before they come and hit us like a tidal wave.”

“I think the whole approach was now that we're getting so in 2005 we got uh safe partners which is now called elevation they came came in and they put 9 million in the business and they bought out all the angels etc etc but 9 million fresh 9 million 2005 was also a lot of money that's probably 100 million today or whatever so I think the approach was always we're going to use this money to do what we are doing better ”

“So, I think if you're in the early days, you have to first get some share. And if you have It's It's a function of scale of where are you on evolution cycle? What scale are you? And secondly, it's a function of how much cash you have. So you can go for market share growth only if you have the cash to invest in it. Behind it. Or you have to then say, "Let me really, really fix unit economics and grow in a calibrated m”

“I think resilience is number one. And it's very underrated. People talk about, you know, innovativeness and people talk about brilliance. All are important. Everything is important. But resilience is the most important to be able to take the blows and live another day. Live another So only when you live another day and times change. Things change. And in 2005 we saw a totally different India ready to buy online. 2005”

“I think almost like a little idealistic but not a ministry but a department for startups at least for the early 3 years get started have an idea it's like take care of all of that stuff like yes I want to set up a company but I don't want to get bogged down with that I want to know what are my you know what what do I need to do from a reporting point of view from a tax point of view legal point of view statutory poin”

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