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Pat Casey

Chief Technology Officer & EVice President of Dev Ops, ServiceNow

Verified interview transcripts, podcast appearances, and direct quotes from Pat Casey, Chief Technology Officer & EVice President of Dev Ops at ServiceNow. AI-verified speaker identity with full-text searchable transcripts.

Recent appearances

  • EXCLUSIVE: ServiceNow CTO on 100 Million AI Cases Resolved and Why Hyderabad Runs Half the Company

    September 24, 2026 · 📺 AIM Network

    ServiceNow CTO Pat Casey breaks down how their AI platform is automating complex enterprise workflows at scale. Learn how they move beyond experimental tools to deliver measurable business efficiency. In this episode of Front Page, Sudhi Sachdev sits down with Pat Casey, Chief Technology Officer (CTO) & EVP of DevOps at ServiceNow. They explore applying neurobiology and logical deconstruction to software engineering, transitioning from compiler-level trust to AI-generated source code, enterprise software mutability versus consumer applications, internal security guardrails for autonomous agen…

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  • #141 AI Pat Works Here Now: Why Agents Must Follow Human Rules with Pat Casey // CTO @ ServiceNow

    July 02, 2026 · 📺 alphalist

    Pat Casey was the first person besides founder Fred Luddy to write code at ServiceNow back in 2005, when it was called Glide and lived above a friend's restaurant. Twenty years later, he's CTO of a company where 85% of the Fortune 500 are customers, and until recently ran all of engineering: 10,000 people, 7,000 of them writing code. Almost nobody survives the journey from first engineer to public-company CTO. Pat did. Tobi and Pat dig into how ServiceNow actually works under the hood: a metadata processing engine running 90,000 single-tenant databases and over 25 billion queries an hour, why…

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  • Pat Casey, ServiceNow CTO & EVP on AI Platforms and Enterprise DevOps

    June 17, 2026 · 📺 Grace Gong

    Pat Casey is the Chief Technology Officer and EVP of DevOps at ServiceNow and one of the company’s founding leaders. ~~~~~~~~~~~~~ This episode is brought to you by Nebius — the ultimate cloud for AI innovators. Nebius provides AI infrastructure you can count on, combining reliability and speed with flexibility and engineering support unmatched by hyperscalers. AI leaders like Meta, Shopify, and Higgsfield already partner with Nebius to run their AI workloads. Plus, venture-backed startups can save up to $150,000 on compute costs when they apply for access. Visit nebius.com or nebius.com/sta…

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  • AI Platforms and the Future of Enterprise Architecture — Pat Casey & Russell Scherwin

    April 04, 2026 · 📺 Hard Skill Exchange

    As AI agents begin executing workflows, enterprise platforms increasingly serve as the infrastructure governing identity, permissions, and trusted execution. Pat Casey, CTO of ServiceNow, examines how the rise of agentic systems is reshaping enterprise architecture – and why platforms will play a central role in orchestrating AI-driven operations across the organization. https://hardskill.exchange/summit/age...

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  • ServiceNow Says Windsurf Gave Its Engineers a 10% Productivity Boost

    September 12, 2025 · 📺 The New Stack

    In this episode of The New Stack Agents, ServiceNow CTO and co-founder Pat Casey discusses why the company runs 90% of its workloads—including AI infrastructure—on its own physical servers rather than the public cloud. ServiceNow maintains GPU hubs across global data centers, enabling efficient, low-latency AI operations. Casey downplays the complexity of running AI models on-prem, noting their team’s strong Kubernetes and Triton expertise. The company recently switched from GitHub Copilot to its own AI coding assistant, Windsurf, yielding a 10% productivity boost among 7,000 engineers. Howe…

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  • High demand for more localized AI options, says ServiceNow CTO

    June 11, 2025 · 📺 CNBC International Live

    Pat Casey, Co-Founder and CTO of ServiceNow, discusses the company's latest launch in Singapore, the ServiceNow Protected ...

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  • Managing the AI chaos with ServiceNow's AI Control Tower

    May 08, 2025 · 📺 Techzine

    The world of AI is moving at lightning speed. Organizations are busy implementing AI in all their business processes. The amount of profit, cost savings, and new business that organizations can achieve by using AI is unprecedented. Many repetitive tasks are being replaced, processes are becoming increasingly autonomous, all to satisfy customers and generate more business. However, all these different AI technologies also create complexity, because how do you manage all these different AI agents and maintain an overview? That is exactly what ServiceNow wants to offer with its AI Control Tower.…

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  • Pat Casey, ServiceNow | ServiceNow Knowledge18

    May 10, 2018 · 📺 SiliconANGLE theCUBE

    Pat Casey, SVP, DevOps at ServiceNow joins Dave Vellante & Jeff Frick from theCUBE at ServiceNow 2018 in Las Vegas, NV ...

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  • Pat Casey, ServiceNow | ServiceNow Knowledge17

    May 11, 2017 · 📺 SiliconANGLE theCUBE

    Pat Casey, ServiceNow, sits down with Dave Vellante & Jeff Frick at ServiceNow Knowledge 2017 at Orlando, FL.

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  • Pat Casey, ServiceNow | ServiceNow Knowledge16

    May 19, 2016 · 📺 SiliconANGLE theCUBE

    01. Pat Casey, ServiceNow, Visits theCUBE !. (00:19) 02. Have You Ever Talked To A Crowd This Big. (00:39) 03. Are You Passionate About Bringing The Consumer Like Experience To The Enterprise. (02:13) 04. Can You Explain Your Approach Of Single System. (04:23) 05. How Important Is The Platform To The Delightful Experience. (07:14) 06. Do You Have A Unique Theory About Coding. (09:18) 07. Was Speed As Important In The Beginning Of ServiceNow As It Is Now. (11:02) 08. Enabling Your Customer To Do Everything Faster At The Top Of The Priority List. (13:42) 09. Are You Aligning The Capabili…

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  • Pat Casey | ServiceNow Knowledge15

    April 21, 2015 · 📺 SiliconANGLE theCUBE

    Enhanced video at http://vinja.tv/S2Pr7C8N 01. Pat Casey, ServiceNow, Visits #theCUBE. (00:29) 02. Evolution of ServiceNow.

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